Chartered Institute of Loss Adjusters (CILA)
Interview: John Eves, Chartered Institute of Loss Adjusters
John Eves has replaced Jonathan Clarke as president of the Chartered Institute of Loss Adjusters. Eves will balance his new responsibility alongside his role as managing director of Irish loss adjusting firm, Thornton & Partners. The new Cila president,…
Analysis: Review of the year 2017
The past year has been a stormy one for the insurance market – and not just in terms of weather: the discount rate saga and the insurance premium tax hike helped propel motor premiums to stratospheric highs. Industry figures see clearer skies, however,…
Post Claims Club: Industry poised for increased technology integration in 2018
The claims space in 2018 could see a further rise in the integration of Artificial Intelligence and an increase in cyber risks, according to senior industry heads.
This week in Post: Mergers, Microbreweries and Millennials
This week, the cold has crept in and we are bringing back our winter coats while shoving on our summer clobber to one side.
CILA's Malcolm Hyde on communicating with Millenials
If progess in technology and society continues at its current rate Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, believes the ability to learn from the past, be adaptable, reliable and professional will bemore important…
Loss adjuster rankings 2017: Foreword by CILA
As Post reviews the loss adjusting section in its biennial rankings, Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, explains that the continued professionalism of loss adjusters keeps them centre of the claims market.
Insurers may be forced to re-write cyber policies in preparation for GDPR
Insurers offering cyber policies may see themselves having to adjust the wording of their cyber policies as the General Data Protection Regulation comes into effect.
BIA 2017: The judges
Meet the judges who deliberated over the winning entries at this year's British Insurance Awards
Crawford's Benedict Burke named Insurance Personality of the Year at 2017 BIA
A “seasoned campaigner,” Crawford & Company’s chief client officer Benedict Burke was handed the Insurance Personality of the Year prize at the British Insurance Awards last night for a sterling 18 months which has seen him make a mark on a number of…
This week in Post: Snap decisions, Can-can and costs
In a snap decision just after Christmas I agreed it would be fun to attend a Moulin Rouge secret cinema perfomance, with little thought to the effort this would involve or the costume I'm currently having to source.
Trade voice: CILA'S Malcolm Hyde on business ethics
Business ethics has become increasingly important in recent years for many reasons, including increased stakeholder scrutiny. This is not surprising in the light of financial institutions’ scandals, the MPs’ expenses scandal and perhaps the influence of…
Enterprise Act: Paying the price for paying late
With the Enterprise Act coming into force on 4 May, policyholders will now be able to claim damages for late payment of claims. Are insurers ready?
This Month in Post: Rates, start-ups and fraud
Spring is in the air and it's a time well-known for cleaning out the old and starting anew. As I continue to unpack boxes and work out where to put all of the fairly useless things I have collected over the decades, the industry has been taking its own…
Spotlight: Claims Assistance: Providing claims support
For SMEs, the delays inherent in complex claims can mean coming perilously close to insolvency. What can brokers do to support them through the process?
Roundtable: The future of the London claims market
With cyber advances and skills gaps among the challenges soon facing the claims market, how can the sector future proof itself? Post, in association with the Forum of Insurance Lawyers, hosted an industry roundtable to find out
SME underinsurance: Fixing the SME market
Has anything changed in the SME sector since the FCA’s thematic review? And if not, why not?
Interview: Jonathan Clark, Chartered Institute of Loss Adjusters
The Chartered Institute of Loss Adjusters has been racking up a few firsts when it comes to naming its president in recent years, highlighting the changes the body is undergoing.
CILA enters into partnership with Malaysian Insurance Institute and Singapore College of Insurance
The Chartered Institute of Loss Adjusters has entered a partnership with the Malaysian Insurance Institute which will see the Malaysian body promote chartered status in the territory.
Blog: Stormy lessons and a diverse future for loss adjusting
Benedict Burke, president of the Chartered Institute of Loss Adjusters, reflects on his presidential year ahead of CILA's annual conference and annual general meeting on Wednesday in Manchester, where he will pass the baton on.
Blog: Insurers must shout about the good service
I've worked at the sharp end of our industry for more than 30 years now and seen firsthand how we help to put peoples' lives and businesses back together following serious incidents such as a storm, flood or fire. However, the public perception of the…
Trade Voice: CILA's Malcolm Hyde on Christmas and New Year with Desmond, Eva and Frank
For some, Christmas and New Year can be a stressful time. Add storms Desmond, Eva and Frank into the mix and the festivities become a seemingly endless time of misery.
Bobby Gracey joins I-Cog as chairman
I-Cog Claims Management has appointed Bobby Gracey, chairman of CILA’s Anti-Fraud Committee, as chairman.
ILAA to launch review service for disputed claims
The Independent Loss Adjusters Association will launch a claims review service next Tuesday (10 May) in a move to help cut down on legal costs over disputed claims.
FCA SME claims review “sharpened” focus, but was not a major factor in industry response during 2015/16 floods
The insurance industry’s response to the winter flood in terms of SME commercial claims would have been hailed a success, even without the Financial Conduct Authority’s 2015 thematic review into this area.