Chartered Institute of Loss Adjusters (CILA)

Industry making progress on fraud

The insurance industry has made progress with fraud in the past two years but further improvements are still needed, a survey conducted by the Chartered Institute of Loss Adjusters has found.

Interview - Candy Holland: CILA's first lady

Despite being the Chartered Institute of Loss Adjusters’ first female president, Candy Holland says her priorities will be focused on the ‘broad church’ the CILA covers. She tells Post how she plans to raise the profession’s profile and encourage more…

Penny Black's Insurance week

Not content with becoming a You Tube sensation for his dance moves, LV's general insurance chief operating officer Peter Horton has decided that he would also like to dominate the world of fashion.

Business interruption: Playing with fire

Confusion and costs have led to fewer businesses taking out adequate business interruption cover, putting them at risk of significant losses. How can the industry rectify the situation?

Insurers fight back against riot response 'spin' claims

The Association of British Insurers has hit back at the London Assembly's "disappointing" and "meaningless" report on insurers' handling of last year's riots, arguing that it fails fully to understand the complexities of the claims handling process.

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