Interview: Mike Jones: Generation game-plan

Mike Jones is president of CILA and chief operating officer at adjusting heavyweight GAB Robins

The need to address a lack of diversity among insurance professionals is a well-worn concept for the industry’s top table, but for those at the coalface of the claims process – change is coming.


Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected] or view our subscription options here:

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here: