Ageas
Big Interview: Ant Middle, Ageas
After a decade with Ageas UK, its CEO, Ant Middle, speaks to Tom Luckham about the changes he’s witnessed, reflects on 2023, muses on his early dreams of footballing stardom, and shares plans to grow the business in 2024.
Ageas CEO eyes home growth in 2024
Ageas CEO Ant Middle reveals how the personal lines insurer will use real-time pricing technology to boost the provider's home book in 2024.
Time to tackle abuse of insurance staff
Jo Causon, CEO of the Institute of Customer Service, reveals a third of those on the frontline of the insurance industry have been shouted and sworn at in the last six months.
Insurers’ Review of the Year 2023
While 2023 will be remembered as a difficult year for insurers due to consolidation, capacity restrictions plus new regulatory rules, providers still have high hopes for 2024.
Motor insurers with the happiest customers revealed
Data analysis: Fairer Finance’s latest consumer survey shows Audi, NFU Mutual, BMW, Santander, and By Miles have the happiest motor insurance customers and digs into the reasons why they are more cheerful than most.
Amazon adds fifth provider to Insurance Store
Amazon has signed-up Urban Jungle to its Insurance Store, making it the fifth insurance provider on the tech-giant’s platform.
IFB reveals how AI has sped up detection of fraudulent claims
One year on from launching its AI counter-fraud solution, the Insurance Fraud Bureau has revealed how the tool has “elevated” the sector's fight against fraud.
Ageas reveals it is developing an AI claims assistant
Tom Quirke, chief actuary at Ageas UK, shares how the personal lines insurer is already ensuring humans and AI work in synergy to allow agents to focus on meaningful relationships with customers.
‘Financial turmoil’ drives wave of SME Covid BI lawsuits
A law firm claiming to represent thousands of SMEs has initiated dozens of fresh Covid-related business interruption court proceedings.
Admiral is the most complained about general insurer in H1 2023
Data analysis: Admiral, Direct Line Group, Aviva, Axa and RSA were the most complained about general insurers in the first half of 2023, according to the latest Financial Ombudsman Service data.
Zurich cuts claims times; Marsh's global cyber practice; Brown & Brown partners with Ageas
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurers ready for hundreds of Luton Airport fire claims
While the Association of British Insurers has claimed it is “too early” to estimate the insured cost of a fire at London Luton Airport. LV, Ageas and Aviva have confirmed how they will be handling motor insurance claims caused by the blaze.
Who’ll buy RSA’s home and pet books if sale is green-lit?
Content Director’s View: With RSA and parent Intact floating the idea of a possible sale of its remaining personal lines business, Jonathan Swift looks at who could be in the market for a new pet and/or household book.
CII reveals who scored top marks in insurance exams
Marsh, Axa, Gallagher, Zurich, Allianz, QBE, RSA, NFU Mutual and Hiscox employees were among those who scored the top marks in Chartered Insurance Institute exam and coursework submissions in 2022.
#25 Ageas
Belgium-domiciled Ageas is in 24th place in this year’s Insurance Post Top 30 European Insurers 2023 List after reporting 1.1% average premium growth for the year.
How insurers are putting the pedal to the metal for mobility trends
Analysis: Fiona Nicolson explains what insurers looking to stay in the fast lane, as mobility trends develop, need to do to satisfy drivers and maintain profits.
How insurers cope with shifting ground caused by summer heatwaves
Analysis: As UK summertime temperatures continue to soar, Aamina Zafar examines how insurers are striving to minimise the damaging impact heatwaves have on property and homeowners.
HDI in hiring spree; GRP enters pet market; Flood Re appoints chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Pen restructures; Percayso raises £2.7m; Axa’s Foley successor
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Could a motor insurance crisis become a political storm?
Content director's view: As Zurich pulls out of the personal lines broker market, and with motor far from being flavour of the month for investors and capacity providers, Jonathan Swift asks could a combination of withdrawals and lack of new competition…
Reclaimed parts driving motor insurance profitability
Analysis: Fiona Nicolson examines how reclaimed parts have become a vital solution to the ongoing parts shortages affecting body shops and motor insurers.
Best Insurance Employers to work for in 2023 revealed
Konsileo and Aioi Nissay Dowa Europe have been named as the greatest SME and large places to work, respectively, in this year's Insurance Post Best Insurance Employers Survey.
Best Insurance Employer: Ageas
Ageas was praised by long-serving members of staff, earning the provider a five-star ranking in this year’s Insurance Post Best Insurance Employer list.