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Why the FCA should slash red tape to save brokers

businessman in red tape

News Editor’s View: Scott McGee examines the impact of the Financial Conduct Authority’s Consumer Duty, debating whether the regulator's promise to reduce the weight of regulation is too little, too late for small brokers struggling as a result of red tape.

We can all agree the idea of the Consumer Duty is admirable.

Any effort to ensure insurance customers aren’t ripped off is a good thing, and there have been parts of the industry where action is needed

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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