Ageas

Analysis: A coronavirus call centre crisis?

Personal lines insurance providers are faced with a potentially “lethal” situation if call centre staff cannot go into work en masse due to coronavirus disruption, compliance experts have cautioned. Post asked brokers and insurers how they are preparing…

This week in Post: Do or delay

The government is likely to make an announcement delaying the much-awaited whiplash claims portal in a matter of days, sources close to the project told Post this week.

Analysis: Rise of the clones

Insurance clone warnings doubled last year, as fraudsters got creative in their attempts to scam the public. Post investigates the rise of the clones and asks why it is so tough to police these fraudulent firms

This week in Post: Driving out distraction

Road Safety Week marked the launch of Post’s Driving out Distraction campaign, in which we are urging the industry to pay attention and pull over rather than using hands-free devices while driving.

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