Interview
Q&A: IFB director, Ursula Jallow
Newly appointed director of the Insurance Fraud Bureau, Ursula Jallow, spoke to Insurance Post about her plans to lead the industry's collective fight against fraud.
Interview: Simon Matson, Gallagher
Scott McGee catches up with Gallagher’s EMEA CEO Simon Matson to reflect on the broker’s expansion and how the business benefitted from a rival’s failed merger attempt
Interview: Gary Duggan, Tesco Underwriting
Tesco Underwriting CEO Gary Duggan sat down with Pamela Kokoszka to discuss the Ageas buyout, the plans for the business, meeting customer expectations, and his passion for improving diversity within the insurance industry.
Q&A: Marc Sweeney, Cila
Davies’ Marc Sweeney was appointed as president of the Chartered Institute of Loss Adjusters in September, replacing Helena Evans. He spoke to Post about his plans for the next year, how his experience as a chartered psychologist will help him in his…
Interview: Hannah Gurga, ABI
The ABI's new director general, who started her role in February, speaks to Scott McGee about her ambitions for the industry, being the best advocate for insurance, and her hopes when it comes to working with the new Prime Minister.
Interview: John O’Roarke and Ronan McCann, HF (formerly Horwich Farrelly)
Having overseen a name change from Horwich Farrelly, CEO Ronan McCann and chairman John O’Roarke explain how the rebranded HF is shaping up for a future of diversification, M&A and staff ownership as it looks to become the Admiral of the legal sector.
Interview: Ken Norgrove, RSA
Harry Curtis spoke to Ken Norgrove, RSA UK and international CEO, about life after being acquired by Intact, winning over brokers and the insurer’s technology overhaul.
Q&A: Malcolm Hyde, formerly of the CILA
Former executive director of the Chartered Institute of Loss Adjusters, Malcolm Hyde caught up with Post to discuss how the loss-adjusting sector has changed over the years, the impact of technology and climate change, and how treating customers fairly…
Q&A: Waseem Malik, Aviva
Recently appointed chief claims officer at Aviva, Waseem Malik caught up with Post to chat about his move from Axa, the simplification and digitalisation of claims function at Aviva, and the impact of inflation and the supply chain shortage crisis.
Interview: Steve Treloar, Allianz Personal and LV General Insurance
Post catches up with Allianz Personal and LV General Insurance CEO Steve Treloar a year on from the insurer's restructure to reflect on building the UK's biggest personal lines insurer, plans for further growth, and the shifting needs of brokers.
Q&A: Sarah Murrow, Allianz Trade
Allianz Trade UK & Ireland CEO Sarah Murrow speaks to Post about her first year at the helm, dropping the Euler Hermes name, and the role that credit insurance can play as a post-Covid-19 growth tool.
Q&A: Kirsten Early, McLarens
After a year in the role, Kirsten Early global head of third-party administration at Mclarens, tells Post about how the role of TPAs is evolving and McLarens ambitions for its TPA offering.
Q&A: DCI Tom Hill, Ifed
Detective chief inspector Tom Hill replaced detective superintendent Edelle Michaels as head of the Insurance Fraud Enforcement Department last month. He spoke to Post about how his previous career in finance sector will benefit his role with Ifed, how…
Q&A: Mark Bower-Dyke and Crescens George, Wiser Academy
Insurance specialist learning provider Wiser Academy recently gained an ‘Outstanding’ award from Ofsted. Crescens George, CEO, and Mark Bower-Dyke, chairman, tell Post about the importance of formal qualifications to gain entry to the industry, and their…
Interview: Kelly Ogley, A-Plan
Four months after stepping up to the role of CEO at A-Plan, Kelly Ogley tells Pamela Kokoszka about her three passions, discusses the growth plans for the broker, and reveals how it has managed to remain relevant for the past 58 years
Q&A: Nic Brown, Markel UK
At the start of 2022, Nic Brown took up the post of divisional director for Markel's UK broker channel. He speaks to Post about what Markel is hearing from brokers, and the insurer's strategy to continue driving the growth it has seen in recent years.
Q&A: Karl Helgesen, RSA
RSA chief claims officer UK & International Karl Helgesen spoke to Post about the insurer’s latest multi-million pound investment to enhance home insurance claims service, the impact of the extreme weather on home claims, and shortages in the supply…
Interview: Stuart Hardy, Forum of Insurance Lawyers
Stuart Hardy, partner at BLM, was appointed as president of the Forum of Insurance Lawyers in November last year, succeeding Jennette Newman. He spoke to Post about his plans for the next year, challenges facing the industry, how the whiplash reforms…
Interview: Stephen Catlin, Convex
Harry Curtis spoke to Stephen Catlin, CEO and chairman of Convex, about how the insurer is looking forward, why cyber risks are a step too far and his response to climate critics
Q&A: JLU's Dipesh Patel on Covid travel changes
Dipesh Patel, senior underwriter at Jackson Lee Underwriting spoke to Post about brokers' roles in ensuing policyholders have the right travel cover, how travel cover is changing and his advice to policyholders looking to travel during the pandemic.
Q&A: RSA's Laura Spiers and Rospa’s Becky Hickman
RSA head of social impact and ESG Laura Spiers and the Royal Society for the Prevention of Accidents relationship director Becky Hickman spoke to Post about their joint campaign 'Fall Fighter' to help tackle falls at home.
Interview: Johnny Timpson
Post meets Johnny Timpson, the driving force behind the Access to Insurance Working Group, which led to the creation of the British Insurance Brokers’ Association’s Access to Insurance Committee launched last summer.
Q&A: Nicolas Aubert, formerly WTW GB CEO
Exclusive: Now on gardening leave after almost 18 months of caretaking in his role as Willis Towers Watson GB CEO, Nicolas Aubert speaks to Stephanie Denton about the collapse of the Aon deal, not being chosen to manage the firm and what he achieved…
Interview: Tara Foley, Axa
After a year in the role as CEO of Axa Retail, Tara Foley sat down with Pamela Kokoszka to discuss her impression of the insurance industry, challenges the sector is facing and her plans for Axa’s retail business.