Q&A: Ash Roots, director of digital at Direct Line Group

Ash Roots has been director of digital at Direct Line Group since joining the insurer from Three UK just over two years ago. Since then, he has built an in-house digital services team and led the successful launches of new apps and consumer websites. He…

Interview: Stewart Ower: Going with the flow

Chairman of UK Spill Stewart Ower plans to use his tenure to ensure any environmental aspect of a claim is one recognised as early as possible, so proactive intervention can help take control of claims costs

Q&A: Dr Sebastian Herfurth: Digital friends with benefits

Dr Sebastian Herfurth, co-founder and managing director of Friendsurance, discusses the future of peer-to-peer insurance, how the industry is not getting the most out of social media and why meeting customer needs is key to insurers succeeding in the…

Interview: Stuart Spencer: Bullish about Japan

Andrew Tjaardstra, Post’s Asia editor, speaks to Stuart Spencer, head of Asia-Pacific, Zurich, about the post he has held for just over a year and Zurich's nation building in the region.

Interview: Keith Bushnell: Positive mental health attitude

CEO Keith Bushnell has transformed HCML from a loss-making business to a profitable leader in the health and wellbeing market. He explains the firm’s approach to absence management and how to take a proactive approach to sickness in the workplace

Interview: Paul Anscombe: Setting the standard

Paul Anscombe’s decision to set up the Insurance Brokers’ Standards Council has caused something of a stir within the broking community – but the James Hallam MD tells Post the group is exactly what the industry needs

Interview: Mike Holliday-Williams: Back from the cold

After more than three years as RSA Scandinavia CEO, Mike Holliday-Williams is back on home soil as DLG managing director of personal lines. He tells Post what he’s learnt from his time abroad and how he is responding to the changes in the UK market

Interview: Jon Walker: In at the deep end

Axa managing director for commercial intermediary Jon Walker reveals that a change programme and an e-trading review have ensured his first few months in the job have been ‘incredibly busy’

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