Podcast: How inflation and the Consumer Duty transformed insurance in 2023

Rory Yates, senior vice president of corporate strategy, EIS Branko Bjelobaba, regulation and compliance consultant Sarah Ouarbya, financial services consulting partner, Mazars Martyn Matthews, vice president for personal and commercial lines, UK & Ireland, LexisNexis Risk Solutions Scott McGee, news editor, Insurance Post

How inflation and the Consumer Duty resulted in premiums increasing, cover stripped back and product supply shrinking in 2023 is the focus of the latest Insurance Post Podcast.

Reflecting on the regulatory action and economic climate that shaped the sector in 2023, Sarah Ouarbya, financial services consulting partner at Mazars, said the Consumer Duty had forced insurers

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Crunch time for insurers’ Consumer Duty reports

One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in their board reports.

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