Stream Claims Services UK general manager Jim Pittman has dismissed speculation the firm’s Australian parent is close to pulling the plug on funding, however, he confirmed to Post his acquisition strategy has been put “on pause”.
A background in marketing at American Express has helped Cigna CEO Susan Stevenson make sure customer service comes at the top of her list.
Co-operative Insurance is transforming its business after the recent and well-documented issues experienced by the wider group. Directors James Hillon and Charles Offord tell Post about its future plans.
Four months on from beginning to integrate Crawford & Company and GAB Robins, UK and Ireland CEO Clive Nicholls explains how the meshing of the two firms is going and his plans for growth
Cigna Insurance Services CEO Susan Stevenson talks to Post after 18 months in the role.
Amazon Web Services’ technical evangelist Ian Massingham talks up the benefits of cloud computing to insurers and brokers, helping them to innovate and save money.
The best way to handle a major loss is to adopt an outcome-driven approach, says Jeff Hosking, head of major damage claims at RSA. In the future, major losses will increasingly have an international dimension, he predicts, also forecasting that insurers…
As the build up to the Rugby World Cup intensifies, England captain Chris Robshaw took some time out of his hectic schedule to jump in a black cab with Post news editor Callum Brodie to talk about the similarities between risk management in the boardroom…
Former Post editors from the past three decades met up recently to discuss changing perceptions of the insurance sector and the role the media has played in shaping it.
Elected as the Chartered Insurance Institute’s 119th president last month, Robert Fletcher tells Post that building trust, remaining relevant and finding a suitable successor for outgoing CII CEO Sandy Scott are among his top priorities for the year…
Martin Ashfield, property and lifestyle claims director at Axa, says insurers should involve their customers more in the claims process. He predicts that in the future, there will be more self-service, putting the customers in greater control of their…
Niall Mackenzie leads the sports betting and e-gaming sector at Google. He outlines the digital lessons the insurance industry could learn.
ECIC CEO Roger Brown turned a loss-making business into one that now boasts a portfolio of big budget infrastructure projects.
In the six years since taking over as CEO at building and construction contractors’ insurance specialist ECIC, Roger Brown has presided over transforming the business from being £5m in the red to one that generated £3.9m in pre-tax profits last year.
Andrew Tjaardstra, editor Asia, speaks to Phil Bilney, CEO, FP Marine in Hong Kong.
After a tumultuous three months at Bluefin, three men have been calmly navigating the choppy waters and keeping the ship on course. Post spoke to Kenny Hogg, Neil Thornton and Mike Owen about the future of the broker.
The co-founder of the UK’s first online insurer is looking to replicate the success of Swiftcover in China as part of a pan-Asian roll out that started in the last fortnight.
Advances in biotechnology promise to revolutionise the way we live. Post sat down with Andrew Snyder-Beattie of the Future of Humanity Institute at the Oxford Martin School to find out about the possible risks involved.
Ryan Direct Group CEO Derek Coles is ready to come out from under the radar at a company that has grown from 45 people to 475 under his stewardship.
Four months after his appointment as Association of British Insurers director general, Huw Evans tells Post his plans for the trade body and how he intends to make being a member worthwhile.
Post caught up with new Airmic chairman Patrick Smith to find out his plans for the organisation and hear more on how risk management is making its way up to the boardroom.
Five years since the merger of Bennett Dawes and Christmas Insurance Brokers, Bennett Christmas chief executive Mark Bennett explains how he plans to grow the firm further.
Since being named CEO of Cega, Alistair Hardie has been a man on a mission – to take to the rooftops and loudly shout about what the firm can offer customers as part of his bid to grow the business. Post met Hardie eight weeks into his new job to find…
The promise of an abundance of challenges inspired Maurice Tulloch to return from Canada to Aviva UK. Nineteen months on, he has ridden out the promised ‘baptism of fire’ to deliver its best COR in memory