Interview
Q&A: CILA president and Crawford chief ethics officer Shaun Kelly
As the Chartered Institute of Loss Adjusters looks set to change its charter and by-laws to be more inclusive, its president Shaun Kelly talks to Jonathan Swift about why the value proposition of the loss adjuster and ethics are so important to him
Q&A: Former managing director of Ellis and Buckle and latterly chairman of Cunningham Lindsey UK Gerry Loughney
To tie in with his deep dive of the highs and lows of loss adjusting in the 1980s and 1990s, Post content director Jonathan Swift, caught up with former managing director of Ellis and Buckle and latterly chairman of Cunningham Lindsey UK Gerry Loughney…
Interview: Ardonagh MGA boss Derek Coles
Ardonagh’s CEO of MGA Binders and Facilities Derek Coles spoke to Post senior reporter Emmanuel Kenning about being subscale in Ardonagh, MGAs' need for differentiation, the Rural buy and future acquisition targets.
Interview: Penny James, Direct Line Group
Direct Line Group CEO Penny James spoke to Jen Frost about overseeing the business’s transformation programme under coronavirus, the group’s acquisitive appetite and having a healthy curiosity
Q&A: Claims Apprentice 2020 winner Kelly Huddleston
Kelly Huddleston, credit hire team leader for Covéa, has been crowned winner of the Claims Apprentice 2020. Post caught up with Kelly and sponsor Kennedys’ own Alan Sugar, Suzanne Liversidge about the experience, the process and the challenges
Q&A: Andy Anderson and Glen Donaldson, Questgates
Recently appointed unit manager for Questgates’ new public transport claims division Andy Anderson and divisional director of specialist services Glen Donaldson, spoke to Post about plans, challenges in the industry and the Scottish train derailment near…
Interview: Ant Middle, Ageas
Ant Middle, UK CEO of Ageas, talks to Stephanie Denton about restructuring, refocusing and remaining positive throughout the challenges thrown up by 2020 so far
Q&A: Caroline Poppleton, D&I leader, Crawford
Crawford’s recently appointed diversity and inclusion leader for the UK, Caroline Poppleton, spoke to Post about challenges and opportunities for improving D&I in loss adjusting.
Interview: Craig Thornton, Lloyds Banking Group and ABI
In June, Craig Thornton, general insurance and protection director at Lloyds Banking Group, was announced as the chair of the Association of British Insurers’ General Insurance Council, replacing Andy Watson as he stood down as CEO of Ageas UK.
Interview: Michael Lee, First Central
A year into his role and Michael Lee, CEO of First Central, explains to Jen Frost what he believes are the three elements needed to be successful in motor insurance
Q&A: David Martin, Zurich
Zurich’s head of retail management David Martin spoke about joining the provider after 18 years with Allianz, pushing a digital strategy, leadership and management during the Covid-19 crisis as well as how he came into insurance.
Q&A: Tara Parchment, head of private clients, Brit
Tara Parchment joined Brit to head up its private client offering in November 2018, after 22 years at Chubb. She spoke to Post about plans for the Private Clients offering, how it will meet the changing customer needs and how the current pandemic is…
Q&A: Tony Russell, Charles Taylor Insuretech
Tony Russell, chief commercial officer at Charles Taylor Insuretech, spoke to Harry Curtis about how insurance companies are upgrading their technology in London and overseas, the changing dynamics in the world of insurtech, and lessons from the…
Interview: Zego CEO Sten Saar
Zego co-founder and CEO Sten Saar tells Emmanuel Kenning about the insurtech’s significant growth ambitions, how he came into the market nearly four years ago and why he is committed to it for the long haul
Q&A: Joe Thelwell, Towergate
Joe Thelwell, CEO of Towergate Insurance Brokers, talks about organic growth, acquisitions and responding to the Covid-19 crisis as well as sharing how he started in insurance and what comes next for him and the business.
Interview: Lisa Bartlett, Crawford & Company
Having spent her career working for brokers and then an insurer, Crawford & Company’s new UK and Ireland president Lisa Bartlett speaks to Jonathan Swift about why she has now thrown herself into claims management and loss adjusting, and how she is…
Q&A: Julian Enoizi, Pool Re
Julian Enoizi, CEO of Pool Re, discusses coronavirus, the reclassification of Pool Re, tapping the ILS market again and moving to a treaty basis to help increase SME take-up of terrorism cover. He also responds to press speculation about ‘Pandemic Re’…
Q&A: Andrew Yeoman, Concirrus
Harry Curtis spoke to Andrew Yeoman, CEO and co-founder of Concirrus, about the increasing use of big data in insurance and the challenges facing the fleet and marine markets.
Best Insurance Employer Winner: Prina Mashru, head of human resources, Konsileo
Konsileo was voted as the best company to work for in the insurance industry. Post spoke to its head of human resources Prina Mashru to find out why
Best Insurance Employer: Susie Wilson, head of HR and performance, The Plan Group
The Plan Group was voted as one of the top four companies to work for in the insurance industry. Post spoke to Susie Wilson, its head of HR and performance, to find out why.
Best Insurance Employer: Sharon Juleff, people director, LV General Insurance
LV General Insurance was voted as one of the top four companies to work for in the insurance industry. Post spoke to Sharon Juleff, its people director, to find out why.
Best Insurance Employer: Steve Collinson, head of HR for Zurich UK
Zurich was voted as one of the top four companies to work for in the insurance industry. Post spoke to Steve Collinson, head of HR to find out why.
Interview: Aon’s Jane Kielty, Tracey Threlfall and James Fell
Just over two years since the takeover of Henderson by Aon its leaders met with Emmanuel Kenning to discuss how the deal came about, why now is the right time to rebrand after the heavy lifting of the integration has been completed and what comes next…
Q&A: Forum of Insurance Lawyers CEO Laurence Besemer
In 2009 Laurence Besemer became the first CEO of the Forum of Insurance Lawyers, the UK trade body for defendant law firms. A decade into the role he spoke to Jonathan Swift about its commitment to its members, a successful 2019 and why it is definitely…