Interview
Interview: Neil Nimmo: Thinking nimble, staying stable
Rather than taking a rigid approach, Lockton believes opportunity drives strategy. New man at the top, Neil Nimmo, explains how he plans to harness this
Interview: James Woollam: An independent spirit
Young broking boss James Woollam, MD of Hayes Parsons, discusses the lack of advice available for fledgling directors as he sets his sights on turning the Bristol-based company into a £40m GWP firm via organic growth and acquisition.
Interview: Slater and Gordon: Not for the faint-hearted
Despite some setbacks, the Slater and Gordon management team remain committed to an international business plan rooted in consolidation and cooperation.
Interview: Aviva Commercial Lines: On top of the world
Three of Aviva’s commercial lines management team tell Post their plans for building on a business that is already in good shape.
Interview: Richard Hoskins: Coming home to Hastings
From the East Coast of America to East Sussex, Richard Hoskins explains what brought him back to his old stomping ground in Bexhill and why he has high hopes for the recently floated Hastings Group Holdings.
Interview: Paul Geddes - Delivering on a promise
Direct Line Group CEO Paul Geddes updates Post on progress at the business in the three years since its initial public offering and outlines plans for the future
Interview: Duncan Rutter: A busy year coming
High-profile reviews impacting the legal sector and the ongoing fight against fraud promise to keep incoming Forum of Insurance Lawyers president Duncan Rutter busy during his year in office. Post caught up with him to discuss his plan of action.
Interview: Robert Organ: Calling the tuna
Bluefin CEO Robert Organ returned to the broker in April after a two-year stint at parent Axa. He assures Post his remit is not to sell the business.
Interview: Heather Wheeler: Picking up the baton
Heather Wheeler MP has taken over as chair of the All Party Parliamentary Group for Insurance and Financial Services. She talks to Post about her leadership style and what issues are on the agenda
Brightside and Sun Life team up on home insurance offering
Brightside has signed a five-year affinity deal to provide a home insurance offering for Sun Life customers.
Benedict Burke: Greater collaboration essential for nat-cat response
Recently elected Chartered Institute of Loss Adjusters president Benedict Burke tells Post what he hopes to achieve in his year at the helm of the organisation.
Stream UK acquisitions 'on pause' but Pittman remains optimistic
Stream Claims Services UK general manager Jim Pittman has dismissed speculation the firm’s Australian parent is close to pulling the plug on funding, however, he confirmed to Post his acquisition strategy has been put “on pause”.
Interview: Susan Stevenson: Keeping the customer happy
A background in marketing at American Express has helped Cigna CEO Susan Stevenson make sure customer service comes at the top of her list.
Interview: James Hillon and Charles Offord: A better kind of business
Co-operative Insurance is transforming its business after the recent and well-documented issues experienced by the wider group. Directors James Hillon and Charles Offord tell Post about its future plans.
Interview: Clive Nicholls: A winning combination
Four months on from beginning to integrate Crawford & Company and GAB Robins, UK and Ireland CEO Clive Nicholls explains how the meshing of the two firms is going and his plans for growth
Video: Cigna Insurance Services CEO Susan Stevenson
Cigna Insurance Services CEO Susan Stevenson talks to Post after 18 months in the role.
Q&A: Ian Massingham: Head in the clouds
Amazon Web Services’ technical evangelist Ian Massingham talks up the benefits of cloud computing to insurers and brokers, helping them to innovate and save money.
Jeff Hosking (RSA): In the future, "most major losses will have an international aspect"
The best way to handle a major loss is to adopt an outcome-driven approach, says Jeff Hosking, head of major damage claims at RSA. In the future, major losses will increasingly have an international dimension, he predicts, also forecasting that insurers…
Video: England Rugby captain Chris Robshaw
As the build up to the Rugby World Cup intensifies, England captain Chris Robshaw took some time out of his hectic schedule to jump in a black cab with Post news editor Callum Brodie to talk about the similarities between risk management in the boardroom…
Roundtable: Media Perception: Holding the insurance industry to account
Former Post editors from the past three decades met up recently to discuss changing perceptions of the insurance sector and the role the media has played in shaping it.
Q&A: Robert Fletcher: Presidential priorities
Elected as the Chartered Insurance Institute’s 119th president last month, Robert Fletcher tells Post that building trust, remaining relevant and finding a suitable successor for outgoing CII CEO Sandy Scott are among his top priorities for the year…
Martin Ashfield (Axa) predicts more self-service in claims handling
Martin Ashfield, property and lifestyle claims director at Axa, says insurers should involve their customers more in the claims process. He predicts that in the future, there will be more self-service, putting the customers in greater control of their…
Q&A: Niall Mackenzie: Search for solutions
Niall Mackenzie leads the sports betting and e-gaming sector at Google. He outlines the digital lessons the insurance industry could learn.
Interview: Roger Brown: Back in the black
ECIC CEO Roger Brown turned a loss-making business into one that now boasts a portfolio of big budget infrastructure projects.