Q&A: CILA president and Crawford chief ethics officer Shaun Kelly

CILA president Shaun Kelly
CILA

As the Chartered Institute of Loss Adjusters looks set to change its charter and by-laws to be more inclusive, its president Shaun Kelly talks to Jonathan Swift about why the value proposition of the loss adjuster and ethics are so important to him

What has it been like taking over as president of CILA during the pandemic?

It is a remarkable honour [to be CILA president]; the young lad who looked like he’d left a paper bag behind the phone box

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