Claims
Failed Elite ATE policies disclaimed
The administrators of Elite Insurance have disclaimed all but two after the event insurance policies underwritten by the insurer.
Intelligence: Procurement - making two-way partnerships work
Procurement in the 1980s and 1990s was all about who you knew. Tender processes then took over but today the market relies on a rolling review system to ensure customer service levels remain high and partners are delivering as they should on a day-to-day…
FCA consults on proving presence of Covid-19 for BI claims
The Financial Conduct Authority has launched a consultation on guidance to policyholders, insurers and intermediaries on how the presence of Covid-19 in a particular area may be proved for the purposes of business interruption claims.
Fully Comp episode 9: Not so Home Alone – how do you replicate the company Xmas party on Zoom?
Welcome to episode nine of Fully Comp, Post’s video series tackling some of the biggest issues in insurance.
East West administrators reveal 194 open claims and £165m shortfall
East West Insurance had 194 open insurance claims as of 12 October, administrator EY has confirmed.
Q&A: Tom Murphy, Machine Learning Programs
Machine Learning Programs was bought by Open GI last year only one year after it launched. CEO Tom Murphy shares his views on the power of AI and the future for insurance as well as telling Post how he got into the sector.
Lucy Woods appointed CHO chair and Peter Gomes interim CEO
Lucy Woods, CEO of Ax Group – formerly known as Accident Exchange – has been appointed chair of the board of the Credit Hire Association, following the departure of Kirsty McKno who stepped down in November.
Editor's comment: 2020 a year of uncertainty
Humans are not designed to cope well with uncertainty.
Spotlight: Cyber - How have cyber risks changed since the Covid-19 pandemic started?
With millions of UK employees forced to work from home during the Covid-19 lockdowns, organisations are more aware than ever of the cyber risks they face. But, while many expect this to push up demand for cyber insurance, the new landscape could also…
Spotlight: Cyber - Unlocking opportunities for insurers and brokers in a shifting market
In today’s evolving cyber marketplace, insurers and brokers need to use this opportunity to offer new cyber insurance products and solutions to customers to help them assess and mitigate potential risks to their business
Supreme Court clarifies arbitration bias in Deepwater Horizon Chubb ruling
The Supreme Court has dismissed an appeal in the case of Halliburton v Chubb Bermuda Insurance, ruling in favour of the insurer on an arbitration issue in a Deepwater Horizon case.
Blog: Lloyd’s and the London Market, your time has come
With Lloyd’s, London market and wholesale broker accountability drawing the regulator’s attention in recent weeks, Michael Sicsic, managing director of Sicsic Advisory and former Financial Conduct Authority head of retail general insurance supervision,…
Axa blames Lockton errors in defence to property developer's fire claim
Axa has blamed Lockton for issuing an incorrect certificate as the insurer estimated its liability for the damage portion of a property claim at £541,000 rather than the £1.7m being sought by property investor Aubrey Weis in a High Court action.
Blog: Building a more sustainable approach to motor claims
Before the 2012 London Olympics, the BBC aired a mockumentary following the challenges of the Olympic delivery team. In the series, Twenty Twelve, the 'head of sustainability' was portrayed as a joke. Fast forward to 2020 to forest fires, floods, ocean…
Spotlight: Sustainability - The impact of modern methods of construction on insurers
Modern methods of construction may be a solution for the UK housing crisis but what risks do insurers face? Michael Smale, senior associate at Kennedys and Chris Butler, partner at the firm explore the risks across all stages of the construction process…
Spotlight: Sustainability: Modern methods of construction
As the drive to a greener, more sustainable housing market continues so modern methods of construction are increasing in both popularity and usage. This drive is coming from a combination of government policies, consumer demand and also from within the…
Cold call claims fraudsters come up with fresh scam, insurers warned
Exclusive: Cold calling fraudsters have contrived another method of targeting policyholders to make fake claims in what insurer LV told Post it believes is a twist on previous scams.
Take part in Post's Adas survey 2020
Post, in association with National Windscreens, invites industry professionals to take part in our latest Adas survey.
Bobby Gracey joins Charles Taylor as global head of fraud
Charles Taylor has appointed Bobby Gracey, the chairman of the Chartered Institute of Loss Adjusters’ anti-fraud committee, as global head of fraud.
Blog: Replacement vehicle services - building a stronger customer journey
While many of us work from home, looking out of our windows it’s hard not to spot the rising number of vans and other light commercial vehicles on our roads. James Roberts, business development director for insurance at Europcar Mobility Group UK, argues…
FCA urges Lloyd's and London market insurers to behave 'ethically' in face of Covid-19
The Financial Conduct Authority has written to Lloyd’s and London Market insurers instructing them to “behave ethically and responsibly in the way they treat their customers, their employees and their counterparties” during the pandemic.
Briefing: "Alexa, do voice assistants have a future in insurance?"
As Confused launches an Alexa Skill that allows customers to get quotes from their Amazon Echo, Post content director Jonathan Swift asks other insurers about their experience of voice assistant technology to see if it is merely a gimmick - or has a…
Insurers told soul-searching, not superficial projects, will improve industry's reputation
Insurance companies must ensure they are “purpose-led” in order to restore the sector’s reputation, Blueprint for Better Business CEO Chris Wookey told members of the Worshipful Company of Insurers last week.
False job fraud: The crooks capitalising on Covid unemployment
Under the weight of coronavirus curtailment the UK unemployment rate has hit 4.8%. Crafty criminals are capitalising on unsuspecting job hunters to ‘phish’ personal information and commit insurance fraud.