Claims
What do insurance, politics and civil unrest have in common?
Civil unrest has doubled in the last decade and general strikes have quadrupled. This blog outlines the link between insurance and business interruption caused by civil unrest.
Covid BI claim lodged by Premier League football clubs rests on 'mistaken approach', say insurers
Insurers have accused eight Premier League football clubs of taking a “mistaken approach” in a legal claim regarding losses suffered by the clubs during the Covid-19 pandemic.
Copart buys Hills Motors, but the CMA has stepped in
Companies House filings show the merger between Copart and Hills Motors was completed on 5 July, but the Competition and Markets Authority is looking into it.
Leveraging social media research in the claims investigation process helps fight fraud, mitigate risk, and reduce cost
Fraud is as old as insurance itself. But with the rise of digitalisation, the sophistication of fraudsters has also evolved. This blog discusses how social media investigations can be a valuable tool in virtually any claims investigation process.
Intelligence: Grenfell - five years on
Five years have passed since 72 victims lost their lives after after a fire ripped through a building featuring unsafe cladding. Rachel Gordon investigates what insurers have learnt from this, how building standards have moved on and if the prospects of…
Blog: What will the PAP changes mean for insurers?
The pre-action protocol consultation closed In January. Shirley Denyer, technical consultant of the Forum of Insurance Lawyers, considers what changes are likely to come into play and how they will impact upon insurers.
Insurers prepare for increase in claims related to subsidence as hot weather continues
With the extreme weather yet again bringing temperatures above 30 degrees celsius to the UK, insurers could face subsidence losses of £5 to £10m.
Aviva posts reduction in GI operating profit as personal lines face challenging conditions
Aviva has seen a dip in operating profit from general insurance to £375m in the first half of the year, down from £420m in the same period last year.
Blog: Why insurers should take a new approach towards flood repairs
As climate change becomes more evident, and severe weather events occur more frequently, Adam Clarke, chief underwriting officer and executive champion for environmental, social and governance at Ageas UK, explains why insurers need to face this issue…
Insurers warned to 'stop relying on consumer data' as opportunistic fraud booms
The insurance industry has been warned to move away from data that is susceptible to manipulation, and to focus more on “accurate, trusted data” as it grapples with opportunistic fraud activity as the cost-of-living crisis increases pressures on the…
Government, insurers and FCA must provide clarity on BI furlough deductions if the courts cannot, says FSB
The Federation of Small Businesses has called for insurers, government and the Financial Conduct Authority to agree specific conditions for the deduction of government support from business interruption claims if ongoing litigation proves unable to give…
Wait, what? Consumers want to hear more from their insurers?
The global consumer insurance insights survey highlighted opportunities for insurers to fill the communication gap with consumers.
Imprisoned underwriter ordered to pay Axa XL £6.5m
A disgraced, imprisoned underwriter, who funnelled millions of pounds out of contracts with Axa XL has been ordered to pay £6.5m back to the insurer.
Nuventure’s product recall MGA intends to be permanent addition to the market and not a ‘disruptor’
Founder of product recall managing general agent Bluniche, said he wants the company to be a respected pillar of the recall market and not a “disruptor”.
Portal still needs bedding in, say MIB and Medco bosses as 115,000 claims await medical reports
With no apparent reason for delays in obtaining medical reports, Dominic Clayden, CEO of Motor Insurers’ Bureau and Martin Heskins, executive chair of Medco, suspect the portal needs more time to bed in.
Marine insurers call on manufacturers to make transportation of EVs safer
The UK’s Maritime and Coastguard Agency has published best practice guidance for the safe carriage and charging of electric vehicles on board ro-ro passenger ferries, however insurers believe it's on EV manufacturers to do more to make the EV’s safer to…
Mixed injuries working group aims to take a range of test cases to Court of Appeal ‘as quickly as possible’
As first instance judgments are starting to come through, Martin Saunders, Official Injury Claim’s portal head of service says the mixed injuries working group aims to take a range of test cases to Court of Appeal “as quickly as possible”.
Updated: Data Analysis - Insurer results directory H1 2022
Post tracks insurers' H1 2022 results including gross written premium and combined operating ratio.
Q&A: Roi Amir, Sprout.ai
Roi Amir has replaced Niels Thorne as CEO of Sprout.ai. He talks to Post about how his experience has shaped him to become an artificial intelligence leader, and how AI has the potential to unlock the future of insurance.
Involving all parties in the process can reduce the claims cost and duration: Allianz’ Rogers
With cost of materials and labour increasing, Allianz head of property claims says working with brokers and loss adjusters on claims can help make liability decisions quicker and keep the duration cycle and costs down.
Blame laid at the OIC portal for unexpected fall in PI motor claims since pandemic
Personal injury motor claims decreased despite more traffic since the pandemic, according to CRU figures, with blame being directed towards the government portal
Intelligence: Fanning the flames – what is causing the fires on containerships?
With more than 70 reported fires breaking out on containerships in the past five years, cargo fires are a priority concern for marine industry. Post investigates how these fires are starting, and what is being done to address this issue.
Biba targets a return to verbal communication with brokers to combat 'misunderstanding'
The British Insurance Brokers' Association wants insurers to bring verbal communication with brokers back to the claims process to "cut down the misunderstanding rate".
Allianz's Nick Hobbs on how insurance can provide stability in uncertain times
With the world becoming more uncertain and volatile with each passing week, Allianz chief distribution and regions officer Nick Hobbs outlines how the insurance industry can help, beginning with indexing inflating exposures and reconsidering indemnity…