Claims
Interview: James Dalton, MIB
In his first interview since joining the Motor Insurers’ Bureau as chief services officer, and two years after the introduction of the Official Injury Claims portal, James Dalton chats to Pamela Kokoszka about how he is taking on the challenge to remove…
Insurance reflects on two years of the OIC portal
Today marks two years since the Official Injury Claims portal was launched. Industry experts react to the progress the portal has seen, teething troubles it has overcome, and what is still in need of work.
Deadline for the 2023 Claims & Fraud Awards days away
The deadline for the 2023 Claims & Fraud Awards is just days away if you want to be in the running to win one of these prestigious prizes [5pm on 2 June].
Court slices Pizza Express’s Covid BI claim
Pizza Express’s hopes of winning a payout in the tens of millions for Covid 19-related business interruption losses have been dashed by a High Court judgment.
LASPO's legacy is hard to isolate
LASPO certainly took the largest single bite out of the legal aid budget, it is just one chapter in the much longer story of diminishing access to justice.
NFU Mutual catches fraudster who tried to claim £54K for gardening
An insurance fraudster who tried to claim £54,000 for 40 years’ worth of gardening was found fundamentally dishonest by a judge and added to the insurance fraud register.
Escape of water fraud - hiding in plain sight?
The great freeze at the turn of the year saw a huge rise in fraudulent escape of water claims, particularly from unoccupied properties.
Admiral enters connected car telematics market
Admiral has teamed up with car manufacturer Ford and telematics provider Redtail Telematics to produce one of the UK’s first connected telematics motor insurance products.
Motor Mouth Podcast: Evolution of sophisticated vehicle data
In this podcast, Tom Lawrie-Fussey, automotive director at LexisNexis Risk Solutions UK and Ireland highlights how given claims inflation, sophisticated and detailed data could offer insurers a competitive edge.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers.
Cyber insurance market set to double in size
The global cyber insurance market is forecast to grow from $16.7bn (£13.4bn) in direct written premiums in 2022 to $33.4bn in 2027, according to Global Data.
Household appliances most likely to damage homes
Data analysis: Government data on domestic appliance accidents shows the devices most likely to result in a home insurance claim.
Big Interview: Clyde & Co’s merger with BLM
Ten months after the merger with BLM went live, Pam Kokoszka speaks to Clyde & Co’s Natalie Griffin, Chris Murray and Matthew Harrington about how it is going, and plans moving forward.
Insurers continue to grapple with rising costs for vehicle repairs
While property and motor claims’ post-Covid difficulties have begun to ease, the latter in particular are still presenting challenges to insurers, according to Zurich UK chief claims officer James Nicholson.
Future-proofing the home insurance industry
In the latest Insurance Post Podcast, Flood Re reveals it is calculating the cost benefit of steps taken by homeowners to reduce the risk and the duration of their abodes being under water.
Trade Voice: Mass’s Sue Brown on what’s holding back the digitisation of claims
Sue Brown, chair of the Motor Accident Solicitors Society, outlines what needs to change in order to make dreams of a digitised civil justice system a reality.
Complexity and cost of insuring Britain’s historic buildings
Forty years since the English Heritage rebranded to Historic England under Margaret Thatcher’s government, Pam Kokoszka explores the role the insurance industry plays in protecting listed buildings.
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.
DWF bosses reveal growth plan following restructure
Matthew Doughty, CEO of Insurance at DWF, has revealed the legal and business service provider is looking to grow by doing more end-to-end business with existing clients, attracting new insurers and hiring more partners “from competitors”.
Pet insurance fraudster collared by the law
A finance officer at a veterinary practice, who made more than £37,000 in fraudulent pet insurance claims by editing invoices obtained from her employer, has been sentenced.
Businesses urged not to pay ransomware demands by the National Cyber Security Centre
The CEO of National Cyber Security Centre, Lindy Cameron, has instructed companies not to pay ransom to cyber criminals and instead set up suitable defence systems.
Claims Apprentice 2023: Episode Two – Data Escape Room
Now that the apprentices have been put into two teams, and their names have been decided upon, it is time for the them to tackle their first challenge.
Insurance Taskmaster: Winner revealed
Having travelled from 1912 to 2042 insuring everything from the Titanic to driverless flying taxis, the Insurance Taskmaster holds court with his colleagues at Verisk as it is time to announce a winner.
