Blog Post
Blog: How to reduce litigation costs
Very few insurers effectively and proactively manage the relationship and performance of their panel law firms says Caroline O’Grady, partner at Coote O’Grady.
Blog: Driverless cars, potential for cyber mayhem?
Nothing is truly resilient against hacking. There’s always a trade-off between utility and the cost of protecting those systems according to Mark Hawksworth, technology specialist practice group leader at Cunningham Lindsey.
Blog: Brokers' bad reputation
So what’s the worst thing you can say to a broker? Accuse them of being commission driven? Question what value they add to customers? Definitely best not to stray into the territory of online comparison sites, says Adrian Saunders, commercial director at…
Blog: Diary of an insurtech start-up, episode 2: Silicon Valley
James Stuart Clarke, head of sales and partnerships at Digital Fineprint, compares the start-up scenes of San Francisco and London in the second instalment of his behind-the-scenes look at insurtech disruption.
Digital Collective Blog: Getting the CFO on board
Most corporate data is ultimately used to feed financial systems and drive C-level decisions, so having the chief financial officer as an ally or even as a sponsor for your insurance core system transformation seems like an obvious choice. Adam Lamkin,…
Blog: Know your customer... and your opposition
‘In the midst of chaos, there is also opportunity', wrote the great military strategist Sun Tzu a mere 25 centuries ago. His observation still holds true in these strange times of disruption. And seizing the opportunity is vitally important to modern…
Blog: Whiplash, discount rate, Vnuk and driverless cars on the road ahead
The Association of British Insurers’ announcement that motor insurance premiums hit their highest recorded levels at the end of last year is another reminder that change is long overdue in the personal motor market. That’s coming but will it be enough?
Blog: H&S obligations for construction subcontractors
The recovery of the construction sector to pre-2008 levels in some regions provided welcome news at the start of 2017 to those supporting contractors in the UK. However, with an increase in construction work, there is a heightened pressure for skills…
Blog: How to destroy data securely
As an insurance company, it is absolutely essential to take extra care when destroying documents or materials containing any sort of personal or financial information.
Blog: IoT 2017 - It's not all about data
As an insurer, understanding the Internet of Things and solutions it offers to our customers is one of our key priorities. But we also know that if we only think about IoT and insurance from one perspective, it can lead to the wrong answer. We need to…
Blog: Risk of flooding will not decrease without collaboration
As an insurer, we do unfortunately see first-hand the devastating impact flooding can have on homes and livelihoods.
Blog: Don't be phased by the IDD
Insurance companies and intermediaries responsible for selling insurance and reinsurance products should not be phased by the prospect of tightening rules to guard against mis-selling, following the publication of the first of two consultation papers…
Blog: Take part in IMIA photo competition
Can advances in imaging technology really help engineering risk underwriting? Richard Radevsky, executive committee member of International Association of Engineering Insurers, believes they can.
Blog: Fronting is fraudulent
Policy history data can help insurers detect fronting.
Blog: Injured claimants are not lobby fodder
I spent 15 years working for a number of insurance companies before ‘crossing the floor’ to be the managing director of Minster Law, a claimant firm. Whether moving from insurance to the law is a step up the public approval rankings or a step down is a…
Blog: Next Gen Claims - a perfect storm is looming
Why insurers that recognise and understand the implications of the digital and data revolution will lead the way in building new claims capabilities, stealing a march on competitors.
Blog: The apprenticeship levy might not be as bad as you think
After two years of waiting – and wondering – the apprenticeship levy is upon us. And so, for those of you with an annual paybill of over £3m, you’ll now be paying 0.5% of that to HMRC.
Blog: Engaging tomorrow's customers today
Insurance has traditionally been considered a grudge purchase, driven by the legal requirements for cover and a desire for financial protection. Indeed, 41% of respondents in a Consumer Intelligence poll said they thought of insurance as "a necessary…
Despite the rhetoric, sexism is alive and well in the insurance industry
Working in the insurance industry, you hear a lot of talk about diversifying the workforce and attracting young people to the market.
Blog: The young and the connected, the new face of claims handlers
Businesses in the insurance sector have to deal with change from a ‘new' type of social-savvy policyholder. Engaging and empowering your workforce is the best way to go about it, and technology provides the tools for it.
Blog: The future of CMCs
Listening to the entirety of the Second Reading debate on the Prisons and Courts Bill last week, I was reminded once again of the pitfalls of short-sighted and ill-thought-out policy changes in the claims sector.
Blog: Being prepared for a ransomware attack
Imagine this scenario: Your employees walk into the office on a Monday morning, turn on their computers and a message appears demanding payment to access company systems and data.
Blog: Fracking is a dirty word
Fracking has been given the go-ahead in Lancashire and insurers need to consider the risks associated with the technique.