Blog Post
Blog: Mobile apps for insurers, golden or poisoned chalice
Not every insurer needs an app. Antoine Hemon-Laurens, mobile consultant at GMC Software, lists the four questions you should ask yourself to decide whether it is the right tool for your company.
Blog: London needs to get global
To maintain its competitive position, the London insurance market needs to become a truly global hub, write Chris Beazley, CEO of the London Market Group, and Paul Clark, partner at the Boston Consulting Group
Blog: How artificial intelligence will simplify insurance
While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, chief technology officer for the WPA Group, envisages long and complex policies with drawn…
Blog: The top 10 things insurers need to innovate
There is no single recipe for innovation but Carrie Robinson, head of innovation at Ageas, reveals her top 10 ingredients.
Blog: Cooperation will stymie claims touts and dodgy claimant firms
Claimant lawyers need to report dodgy peers to the Solicitors Regulation Authority, urges Andrew Twambley, spokesperson for Access to Justice, arguing current legislation is enough to tackle fraud.
Roundtable: Digital is an attitude
Being a digital insurer isn’t about the aptitude but the attitude. This was the conclusion of a roundtable I chaired recently for Post, in conjunction with SSP.
Blog: Empowering customers through digitisation
Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. In the second blog of this four-part series, Rachel Riley, managing director of global…
How insurers can protect themselves against cyber threats
In the current cyber insecurity, insurers need to review their management structure and their risk processes to protect their data and their customer’s data, say Matteo Coppola and Ofir Eyal, partners at the Boston Consulting Group.
This Week in Post: Manchester in our thoughts
The Manchester attack touched us all this week. Because we might live or work in the city. Because we might have visited recently. Or because we have, you know, a heart.
Blog: Using robots to build trust
Headlines on the impact of artificial intelligence have ranged from predicting a doomsday where the robots take control to, more recently, exploring scenarios where humans and robots live together in harmony. Harry Clarke, head of research at Tällt…
Claims Club Blog: Service, travellers, and the new British export
BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.
Blog: From Noddy to Sweep, kids TV has been helping insurers sell products since 1985
Post content director Jonathan Swift reflects on the relationship between children's television and insurance over the last four decades.
Blog: Diary of an insurtech start-up, episode 3: The quickening
Start-ups have to go to great lengths to attract business, both literally and figuratively, writes James Stuart Clarke, head of sales and partnerships at Digital Fineprint.
Blog: Connected homes should get cheaper premiums
Connected devices could help household insurers offer cheaper premiums to responsible homeowners, says Craig Foster, managing director of Homeserve Labs.
Blog: Driverless cars are just three chicanes away
Before driverless cars take to the road, the public needs to be reassured about their safety and cyber risks need to be mitigated, write Deloitte partners Gurpreet Johal and Nigel Walsh. But once liability is clarified, insurers stand to benefit.
Dacre Bleu: will the industry act after Daily Mail attack on insurer 'sharks' and 'pirates'?
Post content director Jonathan Swift reflects on the Daily Mail coverage of insurers reportedly ripping off loyal customers, and asks if beneath the tabloid headlines there lies a home truth the industry needs to act on?
Blog: Insurers need to invest in handling subsidence claims
Insurers may not be saving that much money by cutting back on subsidence claims handling, notes Nick Turner, professional services director at Claims Consortium Group, arguing that triage and on-site inspections can help provide a smooth service and…
Blog: Seven Indian insurtech start-ups to watch in 2017 and beyond
Incisive Insight Insurance Division content director and chair of the Post Digital Insurance Collective Jonathan Swift looks at the burgeoning insurtech scene in India and highlights a few start-ups to keep an eye on.
Blog: Underwriters need to know their knowns and unknowns
Underwriting behaviours can be embodied by three famous Donalds: Duck, Trump and Rumsfeld, observes Nick Dinsdale, portfolio manager at Covéa, adding that quantifying the known and unknown facts will help make informed decisions.
Biba 2017: The best promo items from the conference
Design guru and sheriff of the written word David Whittam was brought tribute from Biba 2017 in the form of assorted freebies. Here he sorts the wheat from the chaff.
Blog: Automated claims aren't outlandish
Digital advances will allow insurers to automate smaller claims, predicts Graham Gibson, chief claims officer at Allianz, warning that technological agility and customer focus will be key to survival.
Blog: Brokers needn't fear FCA commission reforms
If the Financial Conduct Authority restricted gross rate commissions on finance arrangements, brokers could feel a painful blow. However, they could claw back income elsewhere, argues Ravi Takhar, CEO of Bexhill UK, urging them to bring the premium…
Blog: Social media tips for brokers
Ahead of the annual conference of the British Insurance Brokers' Association in Manchester, Joel Markham, head of regional broker distribution at Ageas, shares his tips on how to leverage social media.
Blog: The future of insurance pricing
The powerful combination of improving digital technologies and data management solutions is having a significant impact on insurance pricing explains David Evans, managing director at the Collinson group.