Blog Post
This Week in Post: Red suns and robots
A Blade Runner mist engulfed London on Monday as storm Ophelia blew Saharan sand into the capital. Struck by the eerie atmosphere, City workers tweeted pictures of the yellow sky, which an Irish commentator promised to look at “as soon as our houses land…
Blog: The three ways data will change insurance
The data revolution will lead to a shift in the very business model of insurance, warns Rob Cushen, digital leader at Virtusa.
Blog: Don't overlook commercial fire risk
Allan Macpherson, operations chief engineer at FM Global, explains how the commercial damage caused by fire can be mitigated.
Blog: How insurers can harness digital labour
Adam Woodhouse, director of the CIO Advisory at KPMG, explains how the insurance industry can speed up its march towards digital labour.
Blog: Breaking the renewal cycle with subscription-based insurance
Nigel Phillips, commercial director at CDL, lists the advantages of insurance customers going monthly.
Blog: Counteracting travel risks with enhanced connectivity
As travellers venture further afield and mobile devices touch on all areas of life, Chris Knight, head of corporate services for Cega, asks if travel insurers are missing a trick by not contacting with their customers to offer real-time risk updates.
Blog: The key to successful brand campaigns
David Radford, chief marketing officer at Allianz, shares his advice on how insurers can design successful brand campaigns.
Blog: Loss adjusters describe Hurricanes Irma and Maria's devastation in Sint Maarten
Crawford adjusters are continuing to assess the devastation brought by Hurricanes Irma and Maria in Sint Maarten. Director Tim Cramer-Todd and vice-president Rob Kleinveld, who just came back from the Caribbean, recount what they saw on the ground.
Research: Brokers say technology hasn't improved trading with insurers
In association with start-up specialist Tallt and health insurer WPA, Post recently polled insurance brokers on their thoughts and experiences of trading with insurers, and whether technology has helped or hindered that relationship. Here Jonathan Swift…
Claims Club Blog: Cooperation can overcome conflict
There has been a long history of conflict between insurers and claimant lawyers. Shirley Woolham, chief operating officer at Minster Law, urges mutual understanding and cooperation.
Blog: ILWs for cyber
Industry loss warranties could play a bigger role in cyber as it becomes a long-tail risk, explains Tom Johansmeyer, assistant vice-president at Verisk Insurance Solutions
Claims Club Blog: Communication, flexibility and empathy, the keys to claims success
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Blog: Barriers to disruption and how to hurdle them
Legacy systems and industry culture are preventing incumbents insurers from innovating, writes Jane Disney, financial services industry value engineer at SAP, urging the sector to rethink itself as support services.
Bye Guevara: How Gibraltar no-go signalled the end for insurtech start-up
Earlier today an email dropped into my inbox confirming what many had suspected for a while, the insurtech start-up Guevara was no more.
Blog: Why incumbent insurers must buy out insurtech start-ups
Instead of just driving efficiencies, some start-ups now have the ambition to become full-stack insurers, warns Paul Cuatrecasas, CEO of investment bank Aquaa Partners, urging incumbents to buy out these potential competitors.
Blog: Don't turn your back on fraud-busting tech
Fraudsters never rest and Lior Koskas, managing director of Digilog UK, urges the industry to remain open to sharing in the latest risk identification tools and continually review procedures for fraud.
This Week in Post: A new world of data awaits
I often find myself targeted by banner ads ranging from pizza takeaways, to – inexplicably - elderly toilet aids.
Blog: Claims handlers vs robots
Steve Grieve, chief information officer at Claims Consortium Group, explores whether machines really can take over from humans in a claims environment.
Blog: Making cyber relevant
Neil Ross and Delvin Tillett, senior vice-president and assistant vice-president for underwriting at Axis Pro Europe, explain how insurers and underwriters can make cyber policies relevant in today's fast-moving business environment.
Blog: How insurers can use data analytics to differentiate their products
Insurers shouldn't use data analytics just to drive efficiencies but also to innovate in terms of risk management, writes Paul Dix, insurance strategy consultant at CGI UK.
Analysis: Renewables - Riding out the storm
The risk landscape in renewable energy is constantly changing and underwriters need to exercise proper due diligence, argues Fraser McLachlan, CEO of Gcube Underwriting.
Blog: Harvey, a CAT adjuster's testimony
Crawford and Company has deployed more than 200 adjusters in Southern Texas to assess the damage caused by Hurricane Harvey. One of them, James Warren, whose own home has been damaged, describes the streets as eerie as there is no power, no road signs,…
Blog: How to make your MGA stand out
Managing general agents need to differentiate themselves to boost their income, advises Ed Halsey, sales & marketing director at Schemeserve.
Blog: Insurers should support replacement of lead pipes
Insurers should fund the replacement of lead pipes, instead of having them repaired, urges Chris Cowen, client relationship manager at Auger, arguing this will cut claims in the long term.