Blog Post
Blog: Collateral lies ruling doesn't change anything
The Supreme Court judgment on 'collateral lies' is in keeping with established market practice across first-party personal lines claims.
Could other start-ups follow the Beyonce name-checking Lemonade in seeking musical inspiration
This week saw the launch of the much trumpeted and anticipated peer-to-peer insurer Lemonade.
Blog: The connected claim
With the connected home, claim alerts and notification to insurers could become automatic.
Blog: The nitty gritty of data and driverless cars
Telematics providers must make sure the data generated by autonomous cars comes in a format that insurers can use.
Blog: Disaster recovery – some difficult questions for software suppliers
One of the biggest business risks for brokers relates to IT infrastructure and probably revolves around a software supplier. If they run brokers' servers, their business is wholly reliant on them providing that infrastructure.
Blog: Two perspectives on the He For She initiative
Insurance is the first industry to sign up to the UN Women's global He For She initiative. We sent two reporters, a man and a woman, to cover the event and invited them to offer their thoughts.
Digital Insurance Collective Blog: What to offer Millennials
Millennials are consumers of insurance products and their experience of other service providers influences their expectations of insurers. But what about attracting and retaining this generation and its massive employee talent pool?
Blog: Stormy lessons and a diverse future for loss adjusting
Benedict Burke, president of the Chartered Institute of Loss Adjusters, reflects on his presidential year ahead of CILA's annual conference and annual general meeting on Wednesday in Manchester, where he will pass the baton on.
Blog: Motorcycle licensing laws are an insurance headache
Motorbike sales have risen, while the number of young riders taking the licensing test has dropped. The young generation may be discouraged by the complexity of the scheme, which is also a bit of a headache for insurers.
Blog: Insurance for autonomous cars - from concept to reality
It has now been 11 years since a team from Stamford University won a $2m (£1.5m) prize for developing ‘Stanley’, a fully self-driving car.
Blog: 10 years of collaboration with the Insurance Fraud Bureau
In 2006, insurers were alert to the threat of organised criminal groups targeting them in an attempt to defraud millions of pounds.
Blog: Pet owners could be left in the dog house without cover
They say dog is a man's best friend, but this is seemingly untrue when said dog has cost you thousands of pounds worth of damages to your home.
Blog: Claims specialists, underwriters and risk managers need to get together to innovate
Technological advances help claims specialists and underwriters improve their processes but perhaps the biggest challenge for innovation may lie in both of them working together.
Blog: In defence of CMCs
All those involved in personal injury must work more closely together, particularly if rogue claims management companies are to be stamped out.
Blog: How to mitigate agricultural pollution claims
Farmers are facing increased responsibility to prevent pollution and most insurance policies provide only limited cover in that area. However, specialist policies can now be taken, as well as practical steps to limit damage.
Inspool, Insure Street, Teambrella and Tego Cover among eight UK insurtech start-ups to watch
KPMG published last week its latest Pulse of Fintech report, including the investment figures for the year-to-date in the insurtech space.
Blog: 8 ways insurers are focusing on customer service
A lot is said about customer focus, delighting customers, and being a customer-driven business, to name three buzz phrases. Without the right approach, real effort, and supporting evidence, there's always a danger these are empty words.
Blog: Subsidence claims are evolving
The insurance industry must plan for the skills, expertise and resources it will need to manage subsidence claims when an ‘event year' happens once again.
Blog: Insuring devolution
The devolution of powers from central to local government and the resulting rise of super-combined authorities raise a number of issues and challenges for local authorities. Their insurers must be innovative if they are to manage these new highly complex…
Blog: Riots and claims, five years after the London unrest
When the ‘Black Lives Matter' protests on 5 August brought West London traffic to a standstill and cut off the M4 corridor into Heathrow Airport, one couldn't help thinking of the simmering social tensions that led to widespread rioting five years ago.
Blog: Action Fraud helpline not enough against cyber crime
The police alone cannot tackle cyber crime and the revamped fraud reporting centre may prove less helpful than hoped
Gable Insurance's first decade: seven lessons for start-ups
It is now four weeks since Gable announced it was cutting back its underwriting operations in light of compliance issue with Solvency II.
Blog: How to sell insurance to Generation Y
What's all the fuss about Generation Y? Many people in our industry will be thinking ‘why does this all sound so complicated and why does it matter to me'? The good news is this: like all things in insurance, the core issue boils down to a small number…
Blog: Impressing communities with a Week of Giving
The Insurance Industry Charitable Foundation is gearing up for the Week of Giving, which will provide insurance people with the opportunity to give back to the community.