Blog Post
Blog: How to deal with diminution in value claims
A vehicle suffers a reduction in value the instant it sustains accident damage. The value of that reduction is usually the repair cost
Blog: Customer service lessons from Desmond & Eva
Trying to connect storms Desmond, Eva & Frank to a Slovenian tractor accident and to motor damage claims between two UK insurers beginning with the letter ‘A' sounds more or less impossible.
Blog: Passing backwards onto the next generation
Brokers must adapt to future change and that means making bold decisions when it comes to appointing the right people and bringing them on
Europe: Ukraine insurance market is ripe for picking
Ukraine is far less developed in terms of insurance take-up than comparable nearby countries, meaning the sector is ripe for transformation
Blog: Taking action against climate change
Insurers have an important role to play in taking on climate change, both in terms of providing protection and as investors
Blog: 1980s classic car revival creates hot targets
From the Vauxhall Nova to the Ford Escort MkII, the 1980s classic car market is booming.
Blog: Driverless cars - picturing the road ahead
While the government is gung-ho about the development of autonomous vehicles, insurers may seek to temper that enthusiasm if there are too many risk uncertainties
Legal: Wearable technology – employers beware?
Developments in safety-related wearable technology in the workplace bring both benefits and risks.
Blog: Insurers need to stop rolling over and paying outrageous charges
A lack of knowledge around vehicle recovery and the law may be costing insurers dearly.
Blog: Five things I have learnt about insurance in five weeks
Since joining Post at the end of February, I have come to appreciate just how important insurance is to business. They both go hand in hand. Without insurance, business simply could not operate. Insurance is the grease to the wheels of the commercial…
Europe: The Insurance Distribution Directive: Looking under the bonnet
The Insurance Distribution Directive came into force on 23 February 2016 and European insurance distributors - namely brokers, agents and other intermediaries - will have to comply with it from 23 February 2018
Blog: How well did the industry really handle commercial customers during the winter floods?
With Flood Re finally launching today (4 April) after securing regulatory approval - in blockbuster movie style with moments to spare - attention will once again turn to the commercial policyholders who are, for now, excluded.
Blog - Overseas operations: From a distance
Expanding overseas poses challenges for the insurance sector and, in particular, with the level of management oversight required
Europe: Market realities could trump cross-border aims
Although the European Commission is considering moving cross-border barriers for insurance sales, detractors are making their voices heard.
Blog: How insurers can link in to connected homes
The Internet of Things is creating new opportunities and potentially resulting in a reduction of risk - so how can insurers attract these customers?
Blog: From London to Dover - what the connected corridor might bring
On 16 March the Chancellor of the Exchequer announced in the budget that the government are investing a further £15m to create a “connected corridor” from Dover to London, further reinforcing the position of the UK as the global centre for the…
Blog: Bring on the Enterprise Bill
The Enterprise Bill should mean quicker payments for SMEs - and for insurers, a chance to stand up and be counted.
Blog: Insurers - ignore the Millennials at your peril
After spending decades in the insurance industry on several continents, it never ceases to amaze me how we continuously fail to adapt to change as effectively as other industries around us.
Blog - Adapting insurance for the digital age
If insurers cannot keep up with customer preferences and technology they will be supplanted by those who can.
Post Digital Insurance Collective Blog: Design thinking, feeling uncomfortable and three centuries of caffeine fuelled innovation
Following last week's Digital Insurance Collective meeting, I promised to put together a blog consisting of my top eight take homes from my discussions and observations. So here are my thoughts, please share your own in the comment box below.
Europe: Hold your horses on Brexit planning
While it makes sense for some to be examining all the contingencies, there are a range of routes which could be taken should the UK leave the European Union, and so for most, it makes sense to wait until more detail is known
Blog: Diversity and inclusivity: it’s ‘cards on the table’ time
Until our workplace culture is aligned with the words we write on our corporate websites, we cannot call ourselves a contemporary profession.
Blog: A digital tipping point for the insurance industry
The insurance industry can no longer afford to maintain the status quo, and is rapidly reaching a tipping point.