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Co-op expands travel cover and calls on industry to take note
Ellis German, head of travel insurance at Co-op Insurance, has said that, following Co-op's expansion of travel coverage to customers awaiting medical diagnoses, he hopes others in the industry will think more about accessibility.
Big Interview: Michael Lee, First Central
Michael Lee, CEO of First Central sits down with Scott McGee to run through the company’s transformation over the last few years, why he won’t be rushed into growing the home and motor books, and the potential of new investment.
Spotlight: Can GenAI fix insurance claims headaches?
Generative AI emerges as a promising solution for claims processing, enhancing efficiency and customer experience amid rising volumes and operational challenges. Chris Marshall reports.
Cyber-attacks on the high street: where do liabilities lie?
Joel Leigh and Elizabeth Morley, partners at law firm Howard Kennedy LLP, explore the wide-ranging legal, regulatory and insurance implications of recent high-profile cyber-attacks on UK retailers including M&S and Co-op.
60 Seconds With... Guidewire’s Julie Getzlaff
Julie Getzlaff, senior director of product marketing at Guidewire, would like to be Dr John Watson, the narrator of the Sherlock Holmes stories, and would like to step back in time to 1920s Paris.
Direct Line’s Winslow and Poole to step down
Adam Winslow and Jane Poole will both step down from their roles once Aviva completes its acquisition of Direct Line Group.
M&S and Co-op cyber attacks could cost up to £440m
The Cyber Monitoring Centre has categorised the recent cyber attacks on M&S and Co-op as a category two incident, estimating the combined financial impact of the attacks at £270m to £440m.
Strong innovation mindset key to MGA appeal
Research from Corin Underwriting has revealed that brokers are drawn to MGAs with a strong commitment to innovation, community engagement, and talent development.
Four out of 10 insurance CFOs expect flat earnings
The three main concerns of insurance chief financial officers are low economic growth, competitive pressure and geopolitical risks, according to Moody’s annual survey of the individuals with their hands on the purse strings of 22 European insurers.
M&S attack proves public-private cyber risk pool is required
Editor’s View: The cyber-attack against M&S shows insurance alone can’t swoop in to save the day when cyber criminals attack major retailers so the government must partner with providers now to ensure national resilience, argues Emma Ann Hughes.
Editor’s Choice
A giant leap forward for bancassurance
What steps banks and insurance companies are taking today to offer cover in fresh ways, plus the giant leaps being taken to reshape bancassurance sooner rather than later, is investigated by Emma Ann Hughes.
Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
M&S attack proves public-private cyber risk pool is required
Editor’s View: The cyber attack against M&S shows insurance alone can’t swoop in to save the day when cyber criminals attack major retailers, so the government must partner with providers now to ensure national resilience, argues Emma Ann Hughes.
Diversity and Inclusion in Insurance Awards open for entries
Entries are now open for Insurance Post’s Diversity and Inclusion in Insurance Awards 2025.
The Insurance Post Power List 2025 is available now
We reveal today’s movers and shakers in the industry by measuring their influence and impact on the market.
What’s included?
- A list of insurance’s biggest players today
- Insurance Post Podcast: Listen and find out what it takes to climb to the top of the insurance market
- Ones to watch: The players with growing influence who look set to feature in future rankings
Insurance matrix
Four out of 10 insurance CFOs expect flat earnings
The three main concerns of insurance chief financial officers are low economic growth, competitive pressure and geopolitical risks, according to Moody’s annual survey of the individuals with their hands on the purse strings of 22 European insurers.
Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
Three ways insurers can better assess the risk of weight loss jabs
Swiss Re has made three recommendations on how insurers can leverage the results of behavioural science experiments to better assess risk and support policyholders using weight loss jabs to reduce their waistlines.
What it takes to scale generative AI in insurance revealed
While insurance executives expect generative artificial intelligence investment to continue to increase, a survey by Accenture shows that spending has yet to translate into scaled deployment.
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