Articles by Richard Coleman, UK managing director at Ecclesiastical Insurance
Why specialist expertise matters in a commoditised insurance market
View from the Top: Richard Coleman, UK general insurance managing director at Ecclesiastical Insurance, reflects on what should stay the same in insurance even as the market softens and artificial intelligence transforms how the industry operates.
View from the Top: Don’t allow price talk to drown out the quality of insurance
As the insurance market shifts into a new phase, competition intensifies and price becomes the dominant factor in decision-making, Richard Coleman, managing director of Ecclesiastical, argues while affordability matters the real value of insurance lies…
Ecclesiastical’s Coleman on why great insurer service starts with culture
View from the Top: Richard Coleman, managing director of Ecclesiastical UK, explains why insurers should be putting more focus on service as part of their business strategy.
View from the top: Ecclesiastical’s Richard Coleman on giving employees purpose
Richard Coleman, managing director at Ecclesiastical Insurance, discusses the importance of purpose in attracting and retaining talent in the insurance industry.
Ecclesiastical’s Richard Coleman on the power of specialism
Richard Coleman, UK managing director at Ecclesiastical Insurance, details the opportunities and challenges for brokers in becoming trusted, specialist advisers.