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Home Insurance premiums predicted to climb 19% in 2024
Analysis by EY has revealed that home insurers once again made a loss in 2023, with further losses forecast for 2024.
Sprout AI targeting one billion customers by 2030
Roi Amir, CEO of Sprout AI, said the firm is looking to reach one billion customers within five to seven years, and confirmed when the company will expand into pet and travel.
Premium finance outlook ‘improving’ as FCA begins review
Following increased regulatory scrutiny from the Financial Conduct Authority, Pearson Ham research has found that average premium finance costs for motor and home insurance decreased over the last year.
Greatest blows to insurance’s Consumer Duty report writers revealed
The greatest challenges faced by those involved in evidencing outcomes or writing their company’s Consumer Duty board report in July 2024 have been revealed by a Chartered Insurance Institute poll.
Spotlight: Inclusive payment options are a must in a digital world
As insurers pursue the path to smoother digital journeys and payments, they risk losing customers who find themselves ‘digitally excluded’, says Luke Gall, product and engineering director, Access PaySuite
Diary of an Insurer: Markel’s Chris O’Shea
Chris O’Shea, managing director of claims international at Markel, looks to expand the wholesale and international claims function, unpicks a high-profile equine claim, and gets Dad duties done.
Storm damage behind one in five of Aviva’s home claims
Aviva has revealed that 19% of all UK home claims between 2020 and 2024 were related to storm damage.
Rachel Lam expands remit at ombudsman
It has been confirmed to Insurance Post that Rachel Lam has been given a wider remit at the Financial Ombudsman Service.
Pen’s cyber revamp; Chubb’s construction practice; Unum CEO joins ABI board
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Why premium finance is like a teenager’s stinky socks
Editor’s View: Emma Ann Hughes reflects on the ramifications of the Financial Conduct Authority shifting from issuing warnings to kicking off a review of premium finance for home and motor insurance on Wednesday (16 October).
Editor’s Choice
Insurance Post Claims and Fraud Award winners revealed
Allianz (including LV), Aviva, DWF and Sedgwick were all multiple winners at the Insurance Post Claims and Fraud Awards last night (3 October).
Insurance Post’s Top 90 MGAs revealed
Ardonagh Group, Brown & Brown, Gallagher, Markerstudy and Policy Expert are the UK’s five biggest MGAs.
Time to shift from diversity thinking towards inclusive action
Editor’s View: Emma Ann Hughes reflects on Lloyd’s tenth Dive In festival and concludes it showed the insurance industry needs to go from Sunday morning thinking about diversity to Monday morning action to create an inclusive culture.
How to axe insurance’s Old Boys’ Club
Analysis: Damisola Sulaiman examines the insurance industry’s efforts to dismantle its Old Boys’ Club culture, highlighting initiatives to promote diversity in recruitment, while exploring the challenges that remain in creating a truly inclusive environment for all professionals.
Insurance matrix
Greatest blows to insurance’s Consumer Duty report writers revealed
The greatest challenges faced by those involved in evidencing outcomes or writing their company’s Consumer Duty board report in July 2024 have been revealed by a Chartered Insurance Institute poll.
Top 100 UK Insurers 2024: Drastic turnaround in profitability
Major players pulling out or significantly scaling back their personal lines propositions, while others saw commercial lines profits soar, has significantly shaken up Insurance Post’s Top 100 UK Insurers rankings in 2024, according to Ben Diaz-Clegg, associate director of analytics at AM Best.
Top 100 UK Insurers 2024: Business lines
A ranking of the top 100 UK Insurers for different general insurance business lines, based on data from AM Best’s Financial Suite.
Insurers hike spending on cyber security
Combined cyber security spending for insurance companies and asset managers increased by 53% between 2019 and early 2023, a Moody’s survey has shown.
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Spotlight: Inclusive payment options are a must in a digital world
Verisk London 2024: Experience the possible
Spotlight: Effortless online journeys with a smooth payments system
Fraud Spotlight: Working together to prevent insurance fraud
Fraud Spotlight: ID fraud now hardest to spot, say insurance leaders
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Video Q&A: Access PaySuite’s Luke Gall
Spotlight: Why we need risk management for everyone, not just the 2%
