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Google reveals FCA authorisation ad rule to target scammers
Google’s decision to only allow regulated firms to place financial services adverts targeting UK consumers has received a measured response from the Financial Conduct Authority, while a law firm has warned the devil will be in the detail.
Aviva tops inaugural ESG scoring index
Aviva achieved the best environmental, social and governance sentiment in the first quarter of 2021, according to a new benchmark from business intelligence firm Alva.
Analysis: The CMCs out of scope
When the Financial Conduct Authority took over claims management company regulation in 2019, it fired warning shots at the sector. Should the regulator’s remit be widened to cover those firms that don’t come under its surveillance?
Treasury Select Committee calls for fraudulent ads to be tackled in Online Safety Bill
The Treasury Select Committee has criticised the government for a “missed opportunity” to tackle fraudulent online adverts and prevent customers being scammed by fake financial products.
FCA Google Ad spending tops £2m in less than three years
A Freedom of Information request by Post has revealed that the Financial Conduct Authority spent over £240,000 on Google Ad words in the first four months of the year, taking the bill since 2019 over £2.1m.
FCA warns Google and social media of legal action over scam adverts
The Financial Conduct Authority has warned social media companies that it will take legal action if they keep publishing scam adverts.
Briefing: Lemonade’s phrenology hangover
Jen Frost reflects on a staggering self-engineered series of events that saw insurtech Lemonade have to deny using outdated and disproven phrenology in its artificial intelligence claims system.
Briefing: Time for Lloyd’s to take the lead on climate change
Climate protesters are becoming a frequent irritation for Lloyd's but, as Pamela Kokoszka explains, they are a piece of a bigger puzzle that the corporation needs to do better to acknowledge and play its part in.
Lemonade refutes activist short seller’s ‘security flaw’ allegations
Lemonade has denied that its website has a vulnerability that could enable people to enter and edit its users’ accounts without providing credentials, as alleged by an activist short seller.
Briefing: Abrdn or Aberdon’t
Standard Life Aberdeen’s Abrdn rebrand has met with consternation and raised eyebrows – time will tell whether it pays off or falls vowel of its own “clarity of focus”.
Two arrested as Extinction Rebellion targets Lloyd’s HQ with fake coal dump
Two people were arrested this morning after climate activist group Extinction Rebellion dumped a large pile of fake coal outside Lloyd’s headquarters, blocking the main entrance to the building.
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Five
On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the loss adjusters, the HR boss and the IT boss …
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Two
On the 23rd of March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers about their work and personal experiences of…
Q&A: Bill Pieroni, Acord
Bill Pieroni, CEO of global standards setting body Acord, discusses the findings of its research into UK personal lines websites and who is improving and why. He also tackles how the Covid-19 pandemic will change the market, reflects on his achievements…
Nigel Walsh heads to Google to lead its North American insurance business
Nigel Walsh, former Deloitte Digital partner based in London, has been named managing director of insurance at Google.
Willis Towers Watson’s Garret Gaughan on reputational risk
Garret Gaughan, head of the global markets property and casualty hub at Willis Towers Watson, analyses the challenges around reputational risk and the growing focus by businesses on the potential pitfalls and actions needed.
Software house witnesses fortyfold increase in BI claims
There was a fortyfold increase in business interruption claims put through software house Acturis in the week of the Supreme Court Covid-19 business interruption judgment, Post can reveal.
Briefing: Seven insurtechs to watch in 2021
For a sixth year running, Post content director Jonathan Swift scans the insurtech space and identifies up-and-coming businesses potentially worth watching over the next 12 months.
Blog: Conversations on racial equality
Karyn Strickland, Covéa Insurance head of HR and reward, gives her take on the value of conversations about racial equality at work.
Claims industry pivoted well to remote working but needs to prepare for a hybrid future, say experts
The claims industry has met the challenge of delivering for customers during the Covid-19 pandemic and should be preparing to take the best of what has been learned into a new normal of a hybrid remote-office work environment, according to specialists at…
Lloyd’s bosses bombarded with ‘calendar jam’ as insurers targeted on Twitter
Apollo ruled out further dealings on Adani projects as climate campaigners hit Lloyd’s insurer CEOs with calendar invites and targeted companies on social media.
Climate activists plan day of digital disruption to Lloyd's
Climate campaigners from across the globe will join a digital protest calling on Lloyd’s to “act on the climate crisis, not act as the last refuge for climate wreckers like Adani to secure insurance”, with thousands of participants expected.
Blog: How the insurance industry can boost customer engagement
Customer engagement has never been so important in insurance, argues Jasvinder Gakhal, managing director, Direct Line – Business.
Whatever Google is doing on scams it is not working, says FCA chair
Charles Randell, chair of the Financial Conduct Authority has criticised Google and other social media and technology firms over the continuing proliferation of scams.