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Claims Apprentice 2023: Episode Two – Data Escape Room
Now that the apprentices have been put into two teams, and their names have been decided upon, it is time for the them to tackle their first challenge.
Amanda Blanc, Aviva
When it came to influence and impact in insurance and wider society, nobody came close to Aviva Group chief executive Amanda Blanc in shaking up the industry this year.
Insurers with unsatisfactory websites named and shamed
Insurance companies with websites that fall short of consumer expectations have been named and shamed.
Insurance Post Podcast: How the great resignation made insurance an employee’s market
The activities you post plus the chatter among insurers on Linked In is increasingly playing a role in attracting talent to the insurance industry, according to Verlingue UK, Allianz Commercial and Claims Consortium Group.
Eight insurtech start-ups to watch in 2023
For the eighth year in a row Insurance Post content director Jonathan Swift casts an eye over the insurtech start-up space, and lists a number of firms worth watching over the next 12 months and beyond.
Six key takeaways from Post's digital, data and technology breakfast briefing
Insurance Post recently gathered together a group of insurance technology experts to discuss the digital and data trends and developments the market can expect to gain traction on in 2023 and beyond. Jonathan Swift recounts some of the most notable…
CII finger pointing calls governance into question
Editor's View: Some insurers will have been pleased to see financial planners put in their place by the actions of the Chartered Insurance Institute Group’s board just before Christmas.
Diary of an Insurance Post Editor: Emma Ann Hughes
To give you a taste of one of our new features for 2023 – Diary of an Insurer - here is Diary of an Insurance Post Editor.
Ex-Esure CEO Peter Graham seeks partners for insurtech Kudo
Kudo, the insurtech motor start-up set up by former Esure CEO and Legal & General MD Peter Graham, is seeking partners in the open banking, insurer and aggregator space after falling short in a crowdfunding round.
Insurers scramble to secure Musk's Twitter 'validation'
Leading UK insurers are paying the contentious monthly premium for 'blue check' verification after Elon Musk's Twitter takeover - a privilege that was previously free of charge.
Spotlight: Fraud – Will the cost-of-living crisis lead to more fraud?
With the cost-of-living crisis escalating for many households as winter approaches, the insurance sector is preparing itself for a wave of fraudulent claims from both opportunistic and organised sources. Eleanore Robinson reports.
Blog: ESG to overtake CSR - is it time to parade our credentials in a better light?
ESG represents a terrific opportunity for the insurance ecosystem to showcase its credentials in a better way, and to build positive reputational gains, argues Rob Smale, non-executive director at E2E Total Loss Vehicle Management.
Spotlight: Cyber - Personal cyber – no longer just a HNW thing
The huge rise in cyber-crime and its financial impact have led to growing interest in personal cyber cover. And, in a post-Covid world with remote working, online payments, and exponential growth in interconnected devices, we are more exposed than ever…
Capgemini: only 8% of insurers 'Resilience Champions'; Allianz mulls Home & Legacy disposal; CII reports £4.4m deficit; and Questgates buys
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Using sentiment analytics to measure reputational risk
While sentiment analytics is not a new concept, its adoption by insurers has not yet been fully realised. Arguably, its biggest potential is in the area of reputational risk, writes Karim Derrick, product and innovation director at Kennedys IQ.
Verisk to launch investigation after conference photo met with criticism
Verisk is to launch an internal investigation and conduct a review of future trade show plans after it drew criticism for a photo shared on social media by one of its business unit leaders.
Online Safety Bill expanded to include fraudulent pre-paid adverts
The government has amended the Online Safety Bill to expand its scope to include fraudulent paid-for advertising.
Cladding campaigners seize on ABI hashtag to highlight 'extortionate' premiums
Leaseholders that have seen their buildings insurance premiums skyrocket as a result of the cladding crisis took to Twitter on Tuesday to highlight what they regard as extortionate practices on the part of the insurance sector.
Analysis: Online Safety Bill changes hailed but no room for complacency
Proposals to add paid for advertising and the offence categories of fraud and financial crime to the Online Safety Bill have been welcomed by the insurance industry but as yet there are no guarantees on the final product.
General Insurance Fraud Committee hopeful on spam advert legislation
The General Insurance Fraud Committee is hopeful that online advertising will be included in the Online Safety Bill, Clare Lunn, director of financial crime at LV GI and chair of the GIFC told Post.
HDI in London market launch; Marsh teams up with Pedalsure; Zurich UK bolsters healthcare offering and BMS in Tysers swoop
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Roundtable: Improving quote conversion, retention and profitability in the personal lines market
Adding online payments and ensuring consistent service could be a key differentiator for insurers in winning new business and retaining existing customers. At a recent roundtable sponsored by PayPal an expert panel discussed the need for simplicity and…
Spotlight: Application fraud - Intelligence and a united front bring progress
With a rise in application fraud post-Covid being widely reported, Rachel Gordon asks insurers and brokers how they are using the art of data science to make sure honest policyholders do not suffer.
Spotlight: Digital culture – Claims - the genesis for digital transformation and cultural change
Tim Evershed speaks to insurers about whether there are any digital skills gaps in claims departments, and if so, how they can be filled