Reputation
Analysis: Local lockdowns - the insurance impact
After relaxing the national lockdown, the government imposed local restrictions to control the spread of the Covid-19 virus. Post investigates what implications these local lockdowns have for insurance.
Analysis: How Covid crashed the wedding market
Events were cancelled across the board this year due to Covid-19 but none could be much more emotive than the thousands of weddings that couldn’t go ahead. Post investigates how the insurance market responded.
Blog: Levelling the playing field with gender specific insurance
Sam White, CEO at Freedom Services Group, has recently launched a gender-based insurance brand in Australia. She explains why this customer-centric approach is challenging the status quo in the market.
FCA to issue insurance value data measures policy statement this autumn
The Financial Conduct Authority expects to publish a policy statement this autumn following its consultation on compelling firms to report value measures data on most general insurance products.
Briefing: Do Revolut and Lloyds Bank moves signal a bancassurance renaissance?
The model of banks with in-house general insurance divisions, or bancassurance, has thrived elsewhere in Europe but failed to pick up the pace in the UK. Is this about to change?
Lockton accused of forging Axa documents in High Court fraud case
Property investor Aubrey Weis has accused Lockton of forging Axa documents and altering an insurance certificate issued to his company Combined Property Control in a filing at the High Court of Justice in London.
Interview: Ant Middle, Ageas
Ant Middle, UK CEO of Ageas, talks to Stephanie Denton about restructuring, refocusing and remaining positive throughout the challenges thrown up by 2020 so far
Future Focus 2030: The climate change podcast
It is the year 2030. The focus on climate change continued to gather momentum throughout the 2020s. But despite pressure to bring the date forward the UK government is still committed to helping reduce gas emission to net zero by 2050.
Interview: Craig Thornton, Lloyds Banking Group and ABI
In June, Craig Thornton, general insurance and protection director at Lloyds Banking Group, was announced as the chair of the Association of British Insurers’ General Insurance Council, replacing Andy Watson as he stood down as CEO of Ageas UK.
CII teams up with UEA to promote insurance careers
The Chartered Insurance Institute has joined forces with the University of East Anglia to help students develop a career in insurance through a programme that includes substantial savings on CII qualifications.
Amanda Blanc promises to shake up Aviva
It is abundantly clear that “meaningful change” is needed to unlock Aviva’s potential, according to CEO Amanda Blanc.
ABI seeks to ‘tell the full story’ on industry’s Covid response: Huw Evans
The industry should not shy away from the business interruption insurance issue but equally it is not “the be all and end all of the Covid crisis”, according to Huw Evans, director general of the Association of British Insurers.
FCA sexual misconduct whistleblowing hotline figures for insurance firms revealed
Exclusive: The Financial Conduct Authority has confirmed there were 21 instances of individuals using its whistleblowing hotline to share information on sexual misconduct at insurance firms over six years.
Wedding policyholders in ‘limbo’ despite message insurance would pay out
Great Lakes faces calls to pay out on wedding insurance after message on UK General-owned Weddingplan’s website suggested policyholders would be entitled to claim as long as cover was purchased pre-lockdown in ‘a particular area’.
Briefing: Ecclesiastical’s child abuse claims shame – CEO Hews’ admission too little too late?
If Ecclesiastical CEO Mark Hews is sorry for how the insurer has handled non-recent child sexual abuse claims, should he not be addressing the victims rather than shareholders?
Q&A: David Martin, Zurich
Zurich’s head of retail management David Martin spoke about joining the provider after 18 years with Allianz, pushing a digital strategy, leadership and management during the Covid-19 crisis as well as how he came into insurance.
Blog: Rebalancing the BI bad publicity - how insurers can rebuild public trust with positive PR messaging
Delays in comment sign off to interference in influencing messaging. Consultant Mark Bishop polled insurers and brokers about the sector's Covid-19 response and concludes lessons need to be learned in terms of balancing bad publicity in the future.
Briefing: Have insurers thrown brokers under the bus on BI?
There have always been points of conflict in the insurer and broker relationship but this week that reached a new low as RSA offered up Marsh as a human shield in its battle to avoid payment of business interruption claims for the Covid-19 pandemic.
Editor's comment: Strength in numbers
As Post celebrated its 180th birthday this year we’ve looked back at how the sector and the publication have weathered changes in technology, regulation and not least two world wars.
Briefing: EC3's 'Plantation Place' – Insurers back renaming as London’s Square Mile faces up to slavery links
When the Black Lives Matters movement blew up in the UK following the death of George Floyd in Minnesota I wondered how long it would take before the insurance sector came under the spotlight.
Briefing: FCA’s business interruption test case – misreading the room
Reactions to Tuesday’s Financial Conduct Authority business interruption hearing suggest that insurers – or at least their lawyers – may be misreading the room.
Insurance Covid Cast: Reinvigorating the workforce post-pandemic
In the 27th episode of Post and Insurance Age’s video series we gathered together an expert panel to discuss what the insurance sector has learnt over the last three months - and how it might shape the employer-employee relationship when offices re-open.
Briefing: Pat Gallagher’s anti-racism pledge – Simon Matson, Vyvienne Wade and the elephant in the room
It's a positive step that the industry says it is taking a stand against racism and discrimination, but one pledge, in particular, feels somewhat hollow given recent events.
NI Assembly committee rails against insurer Covid-19 BI payouts as ABI grilled
There is a “real perception of intransigence from the insurance industry … [and] lack of willingness to engage and support business” during the coronavirus pandemic, according to Caoimhe Archibald, chair of the Northern Ireland Assembly’s Economy…