Reputation
An open letter to John Neal, CEO of Lloyd’s of London
Nir Kossovsky, CEO of Steel City Re, pens an open letter to John Neal, CEO of Lloyd's of London, on the reputational crisis facing the insurance industry.
Insurance Covid-Cast episode 15: Has there been a rise in cyber threats and scams during coronavirus lockdown?
In the latest episode of Post and Insurance Age’s video series we gathered together a group of cyber experts to discuss how hackers and scammers are using Covid-19 to prey on people’s thirst for knowledge and information at this time.
Educating and representing during Covid-19: How insurance trade and training bodies are operating remotely
There has been a lot of focus on how different insurance companies have responded to the Covid-19 pandemic, but what about the representative and educational organisations that are part of the lifeblood of the sector? Post content director Jonathan Swift…
Analysis: The parametrics push powers on
Parametrics has been around for a while but a slew of new entrants means it is now poised to make its mark on UK general insurance
Interview: Pool Re CEO Julian Enoizi
Pool Re boss Julian Enoizi spoke to Post senior reporter Emmanuel Kenning about Pandemic Re, the Office for National Statistics change in the terrorism reinsurer’s classification and using its funds to pay for business interruption claims in the…
Enoizi counsels against using Pool Re to pay for coronavirus BI claims
Using Pool Re’s £6.6bn fund to pay coronavirus business interruption claims would not be the greatest idea, CEO Julian Enoizi told Post as part of an exclusive interview.
Airmic warns insurers of long-term damage to trust from Covid-19 crisis
John Ludlow, CEO of Airmic, has warned that the insurance industry is at a “critical juncture” due to the coranvirus crisis with member surveys suggesting the hardening market is already forcing businesses to look at alternative risk transfer options.
The NED Blog: Covid-19 is not a solvency issue
Being a non-executive director of an insurance business is never boring but it’s fair to say that navigating the way through the current Covid-19 crisis is a completely new challenge and there are critical lessons that can be learnt from past crisis…
Bought By Many to enter new markets after largest UK insurtech raise of $98m
Pet insurance specialist Bought By Many has secured $98m (£78.4m) in growth equity investment led by FTV Capital, having agreed terms sheets with the US growth equity investment firm and five other potential investors prior to Covid-19 lockdown.
SMEs face legal threats from same insurers that are not paying out on their BI policies
Exclusive: Insurers seeking to recoup losses from other classes, such as event cancellation and wedding insurance, are threatening policyholders involved in business interruption group actions against them with legal action.
Editor's comment: Apocalypse planning
Should there ever be a zombie apocalypse my friends, family and colleagues know that I fully expect to be the first to be picked off, equally should I ever be lost in the remote woods with a bunch of strangers and a monster on the loose I’d be the one at…
Insurance Covid-Cast episode seven: Empathetic, sympathetic and offering strategic guidance – how brokers are managing clients in lockdown
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how brokers maintain their ‘trusted adviser’ status during these difficult times.
Insurance Covid-Cast - episode six: From panic to practicalities, what will BI insurance look like when the Covid-19 recriminations settle down
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how the insurance industry let the narrative over business interruption become national…
Interview: ABI's Huw Evans on not losing faith in insurance
It clearly is not great for the insurance industry’s reputation “to be in a position where it has so many unhappy customers,” Huw Evans, director general of the Association of British Insurers has admitted.
ABI's Huw Evans talks Pandemic Re possibilities
Market discussions around Pandemic Re options are crucial and serve a "noble purpose", Huw Evans director general of the Association of British Insurers told Post, as he confirmed the trade body is in discussion with Lloyd's and anticipates an invitation…
Ombudsman responds to loss adjuster calls to fast track Covid-19 BI test case
The Financial Ombudsman Service is prepared to progress a Covid-19 related complaint about business interruption cover as “quickly as possible” to help provide guidance to insurers and the growing number of disgruntled SME policyholders about what is -…
Insurance risks damaging reputation 'for a decade' warns dispute expert
The insurance industry should work with government to avoid legal actions against insurers over rejected coronavirus claims that could decimate its reputation “for a decade,” claims dispute expert Roger Flaxman of Flaxman Partners has said.
Insurance Covid-Cast - episode four: How insurance companies are rising up to help communities and keep society open during the Coronavirus crisis
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how insurance companies are seeking to make a difference within local communities during…
Blog: Frictionless payments - driving customer loyalty
Frictionless payment options have taken on new significance following the outbreak of Covid-19, but their significance runs much deeper. Nigel Phillips, commercial director of insurtech CDL, looks at the technology’s potential to redefine the…
MP calls on government to force insurers to use dividends to pay coronavirus claims
Plaid Cymru MP Jonathan Edwards has tabled an Early Day Motion calling on the government to instruct insurers to put their dividends towards settling insurance claims resulting from the Covid-19 pandemic.
Blog: Coronavirus business interruption insurance – devil is in the detail for Hiscox and others
Most businesses will not be insured for Covid-19 disruption and in many cases the wording is clear cut. But for others, the devil is in the detail and policy wordings suggest that insurers should cough up vital interim payments sooner rather than later.
Aviva, RSA and Aon bosses among insurance leaders launching Pandemic Re steering group
Insurance heavyweights from across the market have come together to launch a steering group to improve the industry’s response to future pandemics.
Blog: Do insurers risk being relegated to the role of white label cover providers in an era of Amazon and Apple?
As Ikea partners with Swiss Re to enter the household insurance market, the move is yet another step closer to insurance cover becoming part of a wider ecosystem economy, where goods and services are bundled for consumer convenience. Keith Stonell,…
Insurance Covid-Cast - episode three: Is motor insurance at a tipping point in light of the coronavirus lockdown?
In the third of a new series of video casts brought to you by Insurance Post and Insurance Age while our journalists are in isolation lockdown we discuss whether UK motor insurers are being unfair in not rebating premium or offering more flexible options…