Reputation
Interview: Adam Winslow, Aviva
Adam Winslow, UK & Ireland GI CEO at Aviva, talks to Stephanie Denton about commercial growth, meeting high standards and getting the triangle right.
Trade Voice: LMA's Lee Elliston on why the London market needs to act now to close the claims talent gap
Lee Elliston, claims director of the Lloyd's Market Association, warns that Lloyd's and the London markets risk a skills and talent crisis unless efforts to transform processes and attract younger professionals are made now.
Blog: An insurance fraud reset is needed
The way that the industry approaches fraud needs to continue to evolve, argues Handl Group chief commercial officer Chris Chatterton.
Blog: Improving customer retention in insurance
Ello managing director Michael Kalli considers recent research that suggests fewer than one in 10 consumers feel like they are a valued customer to their insurer.
Blog: Strength in numbers - the power of three
The global pandemic has altered the risk landscape, pressing the need for a rethink of the tripartite relationship between insurer, broker and customer to ensure businesses’ evolving needs are met, says Sam Franks, Beazley UK regional development manager…
Best Insurance Employer 2021: Employers handled the Covid-19 challenges well
Fifteen months on from the 2020 Best Insurance Employer survey Post revisits the topic asking what employees rate when it comes to choosing their employer and what value staff see in perks and benefits. In addition for 2021 we asked which firms looked…
Intelligence: Grading the education insurance market
Experts specialising in education sector insurance have hailed the market’s performance during the pandemic and expressed optimism for more success as students head back to university and further education colleges.
Intelligence: A question of diversity
Studies have shown diverse management teams achieve higher revenues due to innovation and discrimination claims can be costly. As the Dive In festival kicks off at Lloyd's and around the world, Edmund Tirbutt investigates if the insurance industry is…
British Insurance Awards 2021: General Insurer of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Insurance Personality of the Year: Aston Lark group CEO Peter Blanc
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Young Achiever of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
Listed insurtech market cap surpasses $22bn; motor start-up Adiona plans to take on 'outdated' incumbents; Dale Partners gets Lloyd's green light; and Zurich unveils £750m MGA capacity deal
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Trust and the whiplash portal
A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.
Rebranded broker Lucida ready for deals
Right Choice Holdings, owner of Right Choice Insurance Brokers, Bennetts and Moorhouse has rebranded as Lucida.
Editor’s comment: The death of the mega deal?
If not for Covid-19 then the biggest story for the insurance industry of 2020 would have been the $30bn (£21.9bn) mega merger of broking giants Aon and Willis Towers Watson.
WH Smith to launch ‘digital first’ insurance lines; WTW lines up first acquisition after Aon merger collapse; Converys Europe strikes fourth deal and Higos buys in Cornwall
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Intelligence: Insurance and politics - a story of slow progress
From when the All Party Parliamentary Group on Insurance & Financial Services was established in 1991 to the infamous 10 Downing Street summit on Valentine’s Day 2012 insurance and politics often cross paths. Post investigates the impact insurance has…
Questgates continues acquisition spree; Dual to buy Align Financial; Right Choice bags Moorhouse; Admiral, Ageas, Allianz, Aviva and Zurich report UK results
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Covéa Insurance's James Gearey on FCA general insurance pricing reforms - the shape of things to come
With dual pricing regulations just around the corner James Gearey, managing director of personal lines and protection at Covéa Insurance, explains why the focus for motor insurers must now shift from price to value and choice.
Analysis: Inside two years of insurance data breach reports
Exclusive: Insurers, brokers and other firms within the industry have made 315 data breach reports over two years, with many of the best known businesses in UK insurance among those to notify and cyber a growing concern.
Intelligence: Responsible AI
With great power comes great responsibility and for insurers this is never going to be truer than when dealing with artificial intelligence. Post looks into how insurers are using AI ethically.
Axa launches digital claims; Moody's strikes deal for RMS; ABI reports motor rates at five year low; industry bodies warn on escape of water; and MS Amlin invests in ESG MGA
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Not everyone wants their day in court - why the whiplash reforms can benefit from ADR
The Official Injury Claim portal was launched to the public two months ago, but Tim Wallis, chair of Trust Arbitration, suggests the introduction of alternative dispute resolution might be necessary for claimants, insurers, and law firms to realise the…
Analysis: The importance of diversity and inclusion in claims
Post spoke to senior claims figures on the role of diversity and inclusion in supporting customers' needs.