Professionalism
In series - Lloyd's & London Market: An eye on the future
Lloyd’s and the London market has a fantastic reputation and its inherent creativity and principle of continuous self-improvement should be feared by its competitors.
In series - Lloyd's & London market: Power to the people
With employees rightly recognised as crucial to company success, Lloyd’s and London market players are gearing up their efforts to attract and retain top talent.
Rehabilitation First Awards 2011: Outstanding Individual Achievement
Judges were simply overwhelmed by the number, range and content of the testimonials put forward in support of Carole Chantler as this year’s recipient of the Outstanding Individual Achievement award.
My best 11 - David Williams, Axa Commercial Lines
Axa Commercial claims and underwriting chief David Williams picks his best XI for a potential insurance start-up company. Relying on his vast management experience Williams has selected a mix of sporting, celebrity and insurance personalities.
BIS countdown - John Pollock: Managing the media
Legal & General’s John Pollock has a passion to improve the social profile of the insurance industry. He tells Jonathan Swift how it needs to unite to build consumer trust and improve its media standing.
Chartered broker: Status symbols
Over the past 18 months there has been an increased focus on professionalism in the broking industry and, as well as signing up to the Aldermanbury Declaration, the spotlight is falling on the topic of chartered status. Many individual brokers display…
Axa to reward broker professionalism
Axa Commercial Lines has launched a proposition targeting chartered brokers that aims to drive professionalism in the insurance industry.
British Insurance Awards: The people principle
INVESTING IN THE PROFESSION AWARD - WINNER - TOWERGATE INSURANCE
Broker networks: Member merits
Brokers often highlight the merits of network structures but is their enthusiasm shared by insurers? Peter Knowles reveals what underwriters really think about the membership model.
Towergate seals first broker deal of 2011
Towergate Insurance has acquired BWA Insurance Services — trading as Beric Webb Associates — for an undisclosed sum, in its first broker deal since 2009.
Bluefin applies for chartered status
Bluefin Group has applied for professional status with the Chartered Insurance Institute, in anticipation of it becoming a "basic requirement" from clients.
View from the top: Together we're stronger
It's always good to reflect back on the Biba conference, given how quickly it goes when you're there.
Sterling signs Aldermanbury Declaration
Sterling Insurance has become the latest company to sign-up to the Aldermanbury Declaration.
Editor's comment: Beware the brain drain
Sometimes it's good to go against the grain — it can signal creativity, innovation and a desire to differentiate. And then there are the times when mirroring market trends undoubtedly brings the best outcome for individuals concerned.
Bent credit hire case faces appeal court hearing for second time
The credit hire legal wrangle involving Aston Villa footballer Darren Bent is set to continue after permission to refer the case back to the Court of Appeal was granted.
View from the top: invest in the long term
"It's tough out there" is probably the most overused phrase of the last year.
Regional review - Cardiff: a sleeping dragon?
Despite being the largest city in Wales, the Cardiff insurance sector faces daunting challenges in the future. Daniel Dunkley finds out how it plans to face them.
Aldermanbury Declaration - one year on: delivering the declaration
The Aldermanbury Declaration was launched a year ago to great fanfare. Joel Turland takes a look at its success in driving professional standards.
Comment - claims: cutting the cost of claims
Introducing non-adversarial means of dispute resolution could be the answer to cutting the cost of claims, empowering qualified professionals and delighting the customer, argues Roger Flaxman.
Career development & CSR: first specialist recruitment firm signs Declaration
AMC Insurance Appointments has signed up to the year-old Aldermanbury Declaration, becoming the first specialist insurance recruitment consultancy to do so.
Interview - Michael Walter & Edward Maddison: Engaging the next generation
Lynn Rouse talks to ASL's Michael Walter and Edward Maddison about expanding horizons, operational expertise and engaging the firm's next generation.
Postbox: competency is crucial
I read the recent article "A focus on training" regarding professionalism in the claims sector with interest and wanted to take the opportunity to comment as it strikes me that a parity of focus doesn't exist between expertise in the property and motor…
Postbox: Time to revisit underwriting essentials
I have worked in underwriting for more than 20 years and, while technology has massively increased the array of tools we have available to underwrite risk, it's frightening to realise how few improvements have been made to the professionalism of our…
Investing in the profession - claims: a focus on training
There has been a lot of talk about professionalism in the claims sector. But while those operating in the field have long been granted access to significant training resources, what about those in the back office? Daniel Dunkley looks at whether things…