Professionalism
Spotlight: Future of broking: Looking to the future
With the current generation of customers failing to actively seek out brokers for insurance, how can the sector make waves in the competitive personal lines market?
Spotlight: Future of broking: Get the training right
With few students willing to even consider insurance as a career option, how can the industry persuade young people that it is a viable career choice?
EAIC 2014: Insurance entering golden era, says Beale
CEO of Lloyd's Inga Beale has urged insurers and reinsurers in Asia to help embrace a golden era of insurance.
IIHK and CII enter merger talks
The Insurance Institute of Hong Kong and the Chartered Insurance Institute are in discussions to combine resources under a unified organisation in Hong Kong.
CII stresses importance of professional development in China
Mark Greenwood, regional director Asia-Pacific at the Chartered Insurance Institute, urged delegates at the Claims Club Asia in Shanghai to embrace professional development.
Q&A: Ashwin Mistry: Speaking with one voice
The Chartered Insurance Institute’s new president, Ashwin Mistry, tells Callum Brodie why unity is top of his agenda, in a shift of emphasis at the body
CII president Mistry hammers out 'one voice' agenda
Chartered Insurance Institute president Ashwin Mistry has issued a rallying cry for other industry organisations and trade bodies to get behind his ‘one voice’ agenda in a bid to exceed increasing consumer expectations.
Biba 2014: Consultation on raising broking standards launched
Raising standards within the sector has moved to the top of the British Insurance Brokers’ Association’s agenda following the completion of the segmentation and governance strands of the trade body’s strategic review.
Trade Voice: A code of ethics is a must for all
We hear a lot about standards within the UK insurance market, some of it from broking representatives.
C Suite - Broker: Universality challenge
The basic principle that underpins insurance is that of pooling of risk.
BIA Countdown: Achievement winner reflects: Q&A with CII chief executive Sandy Scott
Since their inception, the British Insurance Awards have become the unrivalled badge of excellence for the insurance sector, raising standards across the industry through their showcasing of best‑of‑breed performance and innovation.
Trade Voice: Standards drive needs unified voice
The new year has seen a significant raising of the volume in the debate around standards and professionalism.
CII targets retail as insurance giants fail to meet Aldermanbury standard
Aviva and DLG among those that failed to meet the terms of the declaration.
Career development: AIG handed chartered status
AIG has become one of 24 firms to have been awarded chartered insurer status by the Chartered Insurance Institute.
Chartered status: Raising standards
Amid an industry-wide drive for improved standards, how will the CII’s consultation on changes to its corporate chartered status criteria affect firms seeking to stand out from the crowd?
Biba to consult on professional standards in 2014
The British Insurance Brokers’ Association is to conduct a consultation on professional standards within the broking industry in the first quarter of 2014.
Broker standards body launched
A new standards body has been launched to improve behaviour and standards in the broking industry.
Expertise in Action: Broker: Sharper focus
Combining a generalist approach with specialist knowledge is essential for insurers seeking to differentiate themselves from the competition.
Career development: Bluefin pioneers level-four apprenticeship
The launch of the general insurance level-four apprenticeship for school leavers has been marked by an event at the Chartered Insurance Institute's historic Aldermanbury head office in London.
Your say: Celebrate Aldermanbury success
Last week’s article ‘Aldermanbury initiative’s future unclear as insurers struggle to meet its terms’ (5 September) questioned the success and future direction of the Aldermanbury Declaration.
Ethics: Do the right thing
The insurance industry may need a root and branch overhaul of its approach to ethics. But with claims that companies don’t actually understand the issue, the road to restoring trust is set to be rocky.
View from the Top: Revealing the ‘us’ in customer focus
In order to regain the trust of our paying public we need to focus on their needs, not ours.
Independent Broking: Back to basics
With tough times facing the industry, insurers and brokers have to embrace their traditional roles to be successful
British Insurance Awards 2013: Investing in the Profession Award
Allianz got talent