Skip to main content

CII stresses importance of professional development in China

hsbc-shanghai

Mark Greenwood, regional director Asia-Pacific at the Chartered Insurance Institute, urged delegates at the Claims Club Asia in Shanghai to embrace professional development.

Greenwood, speaking at the Shanghai World Financial Centre at the inaugural Claims Club Asia in China, reminded an audience of 50 Chinese claims managers the importance of building a sector the public can trust.

He said: "Only one in 25 people trust the insurance industry. If the public is to trust its expertise the only way they can do that is by you demonstrating it. Continued professional development is therefore extremely important."

Greenwood, based in Kuala Lumpur, Malaysia, added: "Insurance needs to be a sector you feel proud of. In addition to having a regulator and code of ethics, trust in your expertise is the other cornerstone of developing a profession."

Also speaking at the event were Jack Jia, partner, EY; Chloe Zhou, manager of Hong Kong office, MDD and Tommy Kang, regional managing director for Greater China, Belfor.

For more information about the Claims Club Asia and the upcoming Claims Awards Asia see www.claimsclubasia.com and www.claimsclubasia.com/awards

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Diary of an Insurer: Ticker’s Rachel Green

Rachel Green, fraud manager at connected motor insurer Ticker, catches the "bad guys", digs deep into the data, judges developments shaping the industry, trains the in-house AI fraud detection system, and ends the week with a trip to a tumble class.

MGAA’s Keating on missed opportunities

Trade Voice: Michael Keating, CEO of the Managing General Agents’ Association, argues claims must shift from operational afterthought to strategic priority as regulation tightens, data gaps persist, and trust in delegated authority models is tested.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here