Two long-standing independent directors of the Personal Finance Society have quit the board, citing “significant concerns” about the Chartered Insurance Institute’s hold over the financial advice body's coffers.
Have you – or do you know someone within your team – that has what it takes to be the Claims Apprentice 2023?
Following its success in winning three prizes at the British Insurance Awards Post including the highly coveted General Insurer of the Year content director Jonathan Swift caught up with Zurich UK head of sales and distribution Michelle Taylor.
Lewis Cunningham, claims handler at RSA, was recently crowned the winner of the third series of Claims Apprentice. Post sat down with Lewis and sponsor Kennedys’ own ‘Lord Sugar’: partner and head of marine practice, Chris Dunn, to hear their thoughts on…
Alongside the ‘great resignation’, there are also concerns over a ‘brain drain’, with so many people over the age of 50 leaving full-time employment. Sam Barrett looks at what the insurance sector is doing to keep these people on – and attract some back…
Former executive director of the Chartered Institute of Loss Adjusters, Malcolm Hyde caught up with Post to discuss how the loss-adjusting sector has changed over the years, the impact of technology and climate change, and how treating customers fairly…
With the three team tasks now completed, it is time for the six candidates to step out on their own and talk about the overall experience with Christopher Dunn, sponsor Kennedys’ own Alan Sugar.
The judges have declared Verlingue as the commercial lines broker of the year for the SME/Mid-corporate category for its dedication in serving the market.
A trail-blazing London market advocate, Vicky Carter richly deserved the Achievement Award.
Hailed as a true self-starter, Ben Smyth stood out in this hotly contested category with his ambition to change the insurance industry for the better.
Sedgwick’s comprehensive professional development programme Pathfinder tackles the growing skills shortage in loss adjusting, leading the firm to a clear win in this category.
Now that our final six contestants have been put into teams and decided upon names, it is time for the apprentices to tackle their first task.
After a year wait Claims Apprentice is back and the field has been whittled down to six candidates, all competing for the prize of becoming the 2022 champion.
Ahead of the new series of Claims Apprentice, which goes live on Wednesday 15 June at noon, we introduce you to the final six contestants who will be featured in the Kennedys' sponsored show.
Webinar: Watch Aviva, RSA and others discuss how to optimize hybrid workforces - and avoid the great resignation
Most insurance businesses have effectively been operating in a hybrid manner since Covid-19 restrictions required most employees to work from home.
Thatcham hails Mercedes’ move as 'milestone' in automated driving; Admiral strikes ADR deal; Marsh launches ESG rating; and MS Amlin commits to Net Zero
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
As part of Post's ESG Exchange fortnight we spoke to Allianz, Axa, Bupa and RSA to find out how insurers are thinking beyond their own firms and helping staff, partners and their supply chain to adopt environmental, social and governance practises.
Chris Mcilduff, chief customer officer at Davies Group, mulls what insurers need to do to keep up with changing customer expectations as the level of customers experiencing service issues with organisations increases.
Spotlight: Digital culture - Collaboration and innovation to fill the digital skills gap in insurance
Involving teams with process improvement projects can be a game-changer, according to ABBY solutions marketing manager, insurance, Eileen Potter, not least in creating a culture of collaboration
Tim Evershed speaks to insurers about whether there are any digital skills gaps in claims departments, and if so, how they can be filled
Spotlight: Digital culture – Adapting and evolving to maximise the potential of automation in underwriting
Automation is a growing reality in every corner of an insurance business. Tim Evershed explores the impact it is having on underwriting - and how staff are acquiring the skills to maximise its potential benefits here.