Loss adjusting
Lowest common denominator curb
Although modern software systems can potentially track and monitor an almost infinite number of metrics, the ability to externally benchmark these against competitors will always be constrained by the "lowest common denominator effect", said Eugene Lee,…
Lorega hires ex-CILA head for new adjusting arm
Lorega has vowed to tackle the lack of new blood entering the loss adjusting sector after recruiting former president of the Chartered Institute of Loss Adjusters, Angus Tucker, to spearhead its own skills academy.
CGS founders outline £2m plan for Quadra
The founders of Carr Greenwood Smith have vowed to win back old clients after returning to the market following their split from Merlin.
Claims firm chair confident as losses ease
The board of Resources in Insurance Group has today reported a 54% reduction in like-for-like first quarter trading losses.
Crawford appoints EMEA legal chief
Crawford & Company has named Christopher Pinney head of legal for its Europe, Middle East and Africa and Asia-Pacific regions.
GAB raids Teceris for counter fraud staff
Claims company GAB Robins has appointed two specialists from rival adjustor Teceris to its counter fraud and investigation services.
Merlin raid bolsters Delta's UK coverage
Delta Claims Services has signed up Lesley Andrew as an owner operator to trade under the company's exclusive adjusting franchise model.
20 years ago: 120 attend Brighton CILA AGM
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from past an article published 20 years ago reveals.
ABI welcomes Biba to flood working group
The Association of British Insurers has welcomed the prospect of working with the British Insurance Brokers' Association to deal with major flood events.
McLarnon handed new role in Cunningham expansion
Cunningham Lindsey has appointed Paul McLarnon as its first corporate development director to spearhead its expansion in this space.
Crawford agrees three-day deadline terms with firm
Loss adjuster Crawford & Company has agreed a deal with Jewellery Validation Services which it hopes will both cut claims costs and improve the journey for policyholders.
Crawford appoints new head of project management
Claims management firm Crawford & Company has named Michael Jones as its new head of project management within its global technical services division.
Coversure and Lorega launch commercial claims service
Coversure and Lorega are to launch Coversure Commercial Concierge, a new commercial claims service for Coversure clients.
Charles Taylor appoints new insurance board
A new board of directors has been appointed at Charles Taylor Insurance Services as the latest stage of the development of the business.
Outsourcing giant Capita set to take on travel insurance
Capita Insurance Services has revealed plans to enter the travel insurance sector before the end of the year.
Garwyn appoints commercial manager
Garwyn has appointed commercial claims management specialist Rob Hill as commercial manager responsible for the development and expansion of Garwyn’s client base.
Product recalls: Total recall
Toyota's recent troubles highlighted the damage that can be done to a company when a product is faulty. James Stanbury looks at the issues that reinsurers have to take in account
Reinsurance country report: China - Taming the dragon
A strict regime and a fierce response from local insurers have limited international reinsurers success in China - so will the latest developments be another false dawn? Jem Golden reports
Harris Balcombe
John Williams and David Toothill have joined claim recovery specialist and loss assessor Harris Balcombe.
Cunningham
Cunningham Lindsey has appointed a fraud manager in its liability services division, to support an increased focus on fraud investigation.
E-Business 2010 - Roundtable: Reinforcing the brand
With more consumers looking to buy insurance online, Post hosted a roundtable to discover how technology can also be used to reinforce brands and instil client loyalty. Jonathan Swift reports.
MYI strengthens UK board with new hire
Niche commercial loss adjuster MYI has expanded its UK executive board with the appointment of Andrew Homewood as an executive director.
ICAB revises rental offering
Insurance Claims Accommodation Bureau has restructured its rental department.
Garwyn recruits new fraud policy head
Garwyn has appointed Tracy Kenny in the newly created role of policies and procedures officer. Reporting to Ian Chapman, finance director, Ms Kenny will be based at Garwyn’s claims management unit in Birmingham.