Loss adjusting
CFC partners with Crawford
Underwriting agency CFC has appointed Crawford & Company to provide claims administration services to its brokers and clients.
Postbox - Blindingly obvious conclusion
I read the interview with Merlin's CEO and could not believe Richard Webster's conclusion, after breaching banking covenants, that "what we have learnt is... if you are exposed to the household market, you will see your demand go up and down alongside…
No replacement at Capita as fraud boss leaves
Capita has vowed to retain a presence in the claims management sector, despite another senior departure.
Argent hires ex-Teceris boss
The former head of complex liability at Teceris is set to join Argent Liability Adjusters as a director.
Gracey expands Crawford role
Crawford & Company has expanded the role of fraud boss Bobby Gracey to include the new title of UK business development director. Mr Gracey, vice president of global counter-fraud solutions, who joined the loss adjuster in 2003, takes responsibility of…
Business Interruption - Valuations: Setting sums
The risk of commercial underinsurance can leave brokers in the firing line and the insured financially distressed. Terri Adams and Richard Powell report on how this can be avoided.
Claims Club: Street deals not backed by members
A small proportion of Claims Club members agreed that assigning individual loss adjusters to deal with all flood-damaged property in a particular street is a good idea — but when asked whether this is achievable in practice, the answer was a resounding…
Claims Club: ABI surge event plans prioritised for 2010
Hypothesis testing is the best way to devise a collaborative industry surge plan, following events such as widespread flooding, insisted Tim Humphreys, policy adviser for risk management and emergency preparedness at the Association of British Insurers.
Questgates snaps up two Teceris units
Specialist loss adjuster Questgates has acquired two of the remaining business units of Teceris.
Adjusting giant Crawford reports $115.7m loss for 2009
The loss includes a non cash impairment charges of $140.9m, primarily related to goodwill in the company's Broadspire arm.
Fitzgerald and Adjusting Solutions join forces
A working agreement has been established between insurance claims company Fitzgerald Consulting and loss adjuter Adjusting Solutions, led by Tom Battell and David Martin.
Merlin opens new service centre
Merlin Professional Claims Services has opened a dedicated hub in Manchester to support its total claims management service.
Environmental liability update: Small impact?
With the Environmental Liability Directive finally becoming law in the UK last March, Alan Dobson examines whether its effect has been as hard hitting as predicted.
Handling model overhaul could save millions
The insurance industry could save at least £180m a year in property claims if the current model undergoes an overhaul, according to Isis commercial director Cris Bellamy.
Vericlaim targets turnover of £7m in first trading year
Vericlaim UK has targeted a turnover of £7m in its first year of trading, following a formal launch this week.
Garwyn names new client relationship officer
Specialist liability adjuster Garwyn has appointed Nicola Friar as its new client relationship officer.
Claims firm becomes Biba associate member
Nicholas Balcombe said his firm would bring Biba members highly skilled negotiation and claims management skills.
Pittman leaves Merlin for "adjusting" role
Davies' new head of claims operations Jim Pittman says he is looking forward to returning to "conventional" loss adjusting after joining from rival firm Merlin Professional Claims Services.
Storms hammer Los Angeles
Southern California has been hit by a stream of storms, Reuters reports.
Jim Pittman to join Davies as head of claims operations
Former HBoS man to head claims operations from next month
Fraud - voice stress analysis: Liar, liar
With fraud costing insurers £1.8bn in 2009, Daniel Dunkley explores the validity and effectiveness of voice stress analysis technology, once hailed as a 'silver bullet' for the industry.
Insurer majority alive to specialist need
The article by Martin Richell of the Raw Group ('Contamination frustration', www.postonline.co.uk/1567567) correctly warns against the employment of inexperienced contractors when dealing with contamination incidents.
