View from the top: Keeping the team onside

stuart sutherland xlinsur

Compensating those who suffer injury at work and returning them to employment as fast and as safely possible is not only the morally right thing to do, but it is also in the best interest of the insured and their insurer. Nevertheless, average claims costs have risen to unprecedented levels over the past decade — and it seems likely that this trend will continue.

As our society has become increasingly litigious and personal injury lawyers have raised their profile, the cost of the claims process has now become totally disproportionate to the damages paid to

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