Loss adjusting
Crawford appoints new head of project management
Claims management firm Crawford & Company has named Michael Jones as its new head of project management within its global technical services division.
Coversure and Lorega launch commercial claims service
Coversure and Lorega are to launch Coversure Commercial Concierge, a new commercial claims service for Coversure clients.
Charles Taylor appoints new insurance board
A new board of directors has been appointed at Charles Taylor Insurance Services as the latest stage of the development of the business.
Outsourcing giant Capita set to take on travel insurance
Capita Insurance Services has revealed plans to enter the travel insurance sector before the end of the year.
Garwyn appoints commercial manager
Garwyn has appointed commercial claims management specialist Rob Hill as commercial manager responsible for the development and expansion of Garwyn’s client base.
Product recalls: Total recall
Toyota's recent troubles highlighted the damage that can be done to a company when a product is faulty. James Stanbury looks at the issues that reinsurers have to take in account
Reinsurance country report: China - Taming the dragon
A strict regime and a fierce response from local insurers have limited international reinsurers success in China - so will the latest developments be another false dawn? Jem Golden reports
Harris Balcombe
John Williams and David Toothill have joined claim recovery specialist and loss assessor Harris Balcombe.
Cunningham
Cunningham Lindsey has appointed a fraud manager in its liability services division, to support an increased focus on fraud investigation.
E-Business 2010 - Roundtable: Reinforcing the brand
With more consumers looking to buy insurance online, Post hosted a roundtable to discover how technology can also be used to reinforce brands and instil client loyalty. Jonathan Swift reports.
MYI strengthens UK board with new hire
Niche commercial loss adjuster MYI has expanded its UK executive board with the appointment of Andrew Homewood as an executive director.
ICAB revises rental offering
Insurance Claims Accommodation Bureau has restructured its rental department.
Garwyn recruits new fraud policy head
Garwyn has appointed Tracy Kenny in the newly created role of policies and procedures officer. Reporting to Ian Chapman, finance director, Ms Kenny will be based at Garwyn’s claims management unit in Birmingham.
Roundtable - Pro-active Claims Management - Setting out the crucial aims for claims
Many insurers now view claims management as a way to differentiate their service from that of their peers. Leigh Jackson reports on how a panel of experts see this as a crucial way to retain customers and win business.
CGS quartet moot start-up after departure from Merlin
The founders of commercial loss adjuster Carr Greenwood Smith have not ruled out re-establishing their own business after announcing plans to leave their current roles at Merlin at the end of the month.
CTC
Charles Taylor Consulting has appointed Mike Peachey, chief executive of CTC Axiom, to the new role of group chief risk officer.
Flood claims - Drainage Systems: When drains go bad
Floods are headline-grabbers but as Jane Bernstein reports, rivers are only part of the problem and new legislation aims to solve the issues concerning sewers and drains.
CTC sees loss adjusting reveune and profits increase
Insurance services provider Charles Taylor Consulting saw its profit before tax increase to £15.7m (2008: £9.9m) on reveune of £96.6m (2008: £80.8m) in 2009.
Energy losses from Chile quake will not exceed $350m - Marsh
Marsh has estimated that energy insurance losses from the Chilean earthquake will not exceed $350m, following a review of expected claims by its energy claims specialists.
SCM Insurance Services set to purchase Axis Adjusters Europe
Canadian firm SCM Insurance Services has agreed a deal to purchase Axis Adjusters Europe in a bid to help it service its continental clients.
MYI opens 11th office in Leeds
Niche commercial loss adjusting group MYI has opened its 11th UK office in Leeds with the recruitment of two senior adjusters.
Aviva revealed as insurer of City fire complex
Aviva has confirmed it is the insurer for the four-storey complex in Tabernacle Street in the City of London destroyed by a fire that broke out in the early hours of 11 March.
Crawford names Lloyd's market boss
Crawford & Company UK has appointed Richard Day as vice president, Lloyd's and London market.
MYI opens Leeds office
Loss adjuster MYI has opened is eleventh UK office in Leeds with the recruitment of two senior adjusters.