Claims management: Room for improvement

improvement

Getting the claims process right is imperative for brokers and insurers. Sam Barrett looks at what tops the wish list when it comes to partnering with claims management specialists.

Insurance promises are honoured or broken at the point of claim, with policyholders having to wait until they make one to find out the true quality of their cover. For insurers and brokers, getting

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60 Seconds With... Foil’s Pete Allchorne

Pete Allchorne, partner at DAC Beachcroft and president of the Forum of Insurance Lawyers, would like to be “Doctorin’ the Tardis”, finds ironing therapeutic, and can be found dancing to “Uptown Funk” by Mark Ronson and Bruno Mars.

Q&A: Mona Barnes, Aon

Tom Luckham sits down with Aon’s chief claims officer Mona Barnes to discuss her new role, her career history and her plans for claims at Aon.

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