The motor space is under intense pressure in terms of costs. With margins tight, how can insurers handle claims efficiently while delivering good customer service? New technology may provide part of the answer
The data revolution will lead to a shift in the very business model of insurance, warns Rob Cushen, digital leader at Virtusa.
Octo Telematics will acquire the usage-based insurance assets of Willis Towers Watson, including its Drive Ability solution.
Manjit Takhtar, finance director and interim CEO of Charles Taylor Insurance Services, talks about hurricane claims and the role of the business in incubating maanging general agents.
Almost a year into her role Zurich UK CEO Tulsi Naidu talks to editor Stephanie Denton about the events of the last 12 months and how the insurer is progressing with its transformational programme.
Faced with events that cascade from one risk class to others, insurers need to review their underwriting strategies.
Legacy systems and industry culture are preventing incumbents insurers from innovating, writes Jane Disney, financial services industry value engineer at SAP, urging the sector to rethink itself as support services.
Telematics and the use of Big Data has been commonplace in the young drivers’ segment of the motor insurance market. Now the same approach to data collection and analysis is being introduced to pet insurance
Investment in UK insurtech has increased to £218m in the first half of 2017 compared to £7.3m in the previous year.
From change management to cyber risk, Onno Bloemers, head of insurance at Delta Capita, explains why insurers need to look beyond Brexit to the wider challenges facing the industry.
Almost $1bn ($985m) was invested in insurtech in the second quarter of 2017.
Eighteen months into his role, Anthony Baldwin, CEO of AIG Europe and AIG UK, talks to Stephanie Denton about restructuring, co-creating and being the first insurer to move to Luxembourg.
The hype around insurtech start-ups should not overshadow the in-house innovations coming from incumbent insurance companies, writes Ageas’s CEO Bart De Smet, defending the ‘internal incubator’ model.
Legal & General has partnered with Home Serve to offer Leak Bot to its home insurance customers.
Technologies such as driverless cars, telematics and the connected home are changing the world of insurance, with the need for more modularisation of coverages, and components that can be used in different ways to suit particular niches and markets. Dean…
Recent events such as the Wanna Cry ransomware attack and British Airways’ computer outage have helped to drive sales of cyber insurance, but there are concerns that a significant part of the risk is being overlooked
Connected cars will dispatch emergency services and send first notice of loss as early as next year, predicted Sean Carey, president of SCG Management Consultants.
Not every insurer needs an app. Antoine Hemon-Laurens, mobile consultant at GMC Software, lists the four questions you should ask yourself to decide whether it is the right tool for your company.
With technology reshaping the insurance industry, incumbents need to disrupt the very business models they helped create in order to meet fast-changing customer expectations, writes Maurice Tulloch, CEO, international insurance, Aviva.
Connected devices could help household insurers offer cheaper premiums to responsible homeowners, says Craig Foster, managing director of Homeserve Labs.
The British Insurance Brokers' Association held its 2017 conference in Manchester.
As an insurer, understanding the Internet of Things and solutions it offers to our customers is one of our key priorities. But we also know that if we only think about IoT and insurance from one perspective, it can lead to the wrong answer. We need to…
By 2020 it is estimated there could be 30 billion connected devices worldwide – more than four devices for every person alive.
New methods of hacking and types of cyber breach could lend themselves to greater fines following the incoming General Data Protection Regulation.