Eighteen months into his role, Anthony Baldwin, CEO of AIG Europe and AIG UK, talks to Stephanie Denton about restructuring, co-creating and being the first insurer to move to Luxembourg.
The hype around insurtech start-ups should not overshadow the in-house innovations coming from incumbent insurance companies, writes Ageas’s CEO Bart De Smet, defending the ‘internal incubator’ model.
Legal & General has partnered with Home Serve to offer Leak Bot to its home insurance customers.
Technologies such as driverless cars, telematics and the connected home are changing the world of insurance, with the need for more modularisation of coverages, and components that can be used in different ways to suit particular niches and markets. Dean…
Recent events such as the Wanna Cry ransomware attack and British Airways’ computer outage have helped to drive sales of cyber insurance, but there are concerns that a significant part of the risk is being overlooked
Connected cars will dispatch emergency services and send first notice of loss as early as next year, predicted Sean Carey, president of SCG Management Consultants.
Not every insurer needs an app. Antoine Hemon-Laurens, mobile consultant at GMC Software, lists the four questions you should ask yourself to decide whether it is the right tool for your company.
With technology reshaping the insurance industry, incumbents need to disrupt the very business models they helped create in order to meet fast-changing customer expectations, writes Maurice Tulloch, CEO, international insurance, Aviva.
Connected devices could help household insurers offer cheaper premiums to responsible homeowners, says Craig Foster, managing director of Homeserve Labs.
The British Insurance Brokers' Association held its 2017 conference in Manchester.
As an insurer, understanding the Internet of Things and solutions it offers to our customers is one of our key priorities. But we also know that if we only think about IoT and insurance from one perspective, it can lead to the wrong answer. We need to…
By 2020 it is estimated there could be 30 billion connected devices worldwide – more than four devices for every person alive.
New methods of hacking and types of cyber breach could lend themselves to greater fines following the incoming General Data Protection Regulation.
I want to be Mr Digital. Frankly, this might be a step too far for many people who know me.
The first Claims Club 2017 focused very much on the changing face of insurance through the lens of a number of insurtech entrepreneurs.
Insurtech start-ups should look to partner with major insurers rather than go it alone, start-up leaders have said.
The growing usage-based insurance market is an opportunity for insurers, but there are some barriers yet to overcome.
Leading personal lines insurers are placing a bigger focus on digital investment for customer acquisition rather than retention, research shows.
CEO, Aviva UK General Insurance
Insurers must stand out from the competition to attract custom. What lessons can they learn from outside the sector?
Read any article on digital insurance and it seems to me that it's all about the insurers.
When people talk about innovation in the claims process I immediately think about our clients and their customers - and also about our staff, because innovation undoubtedly means different things to different people.
Innovations are bringing new technology into our lives at an almost frightening pace. Whether we want to control our central heating from our smartphones or check on our home security, appliances that can be controlled remotely are giving us greater…
The ever-increasing range of digital applications in insurance drives a host of opportunities to provide products and services that are more useful, convenient and appealing to the individuals and businesses that the industry serves. Digital technologies…