Zurich and Travelers discussed digital hype and legacy benefits during Post webinar


Given the hype around digital you might be excused for thinking that you need to re-platform everything, rip out what you currently have - and start again - to remain relevant in the modern insurance market.

Especially given the threat from agile start-ups operating with a clean piece of paper and no legacy technology. 

But it should not be forgotten that as a legacy organisation you have a number of things that start-ups would love to have. Including data and customers, and that is just for starters.

Insurance Post, in association with Endava hosted a live interactive webinar in which an expert panel addressed how established and incumbent insurers can turn their legacy to an advantage.

Topics covered were:

  • Why legacy technology is not always a disadvantage when it comes to innovating and remaining competitive?
  • How can an incumbent Insurer turn their legacy to an advantage? 
  • How should an insurer go about identifying their legacy strengths - and weaknesses?
  • What needs to be done with people, process and technology to achieve a legacy advantage?
  • What might be the biggest barriers in terms of people, processes and technology that might prevent an organisation achieving a positive result from their legacy technology? 
  • Whether there is tension between being customer or product centric; and whether the two can co-exist? 
  • What can be learnt from how other insurers have made the most of their legacy to successfully drive innovation in their organisations?

Joining us for the debate were:

  • Kate Astall, head of digital marketing, Zurich.
  • Ian Gandy, head of digital and user experience, Travelers Europe.
  • Nick Madge, VP physical computing, Endava.
  • Bradley Howard, head of innovation, Endava.

Click here to watch the on-demand webinar

  • LinkedIn  
  • Save this article
  • Print this page  

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected] or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact [email protected] to find out more.

Best Insurance Employer 2021

Between 15 March and 15 May Post invited insurance employees, through emails, social media and via the brand’s print and online channels, to nominate and rate their employers on a variety of aspects including their management, diversity, work/life balance and whether they would recommend the employer to a friend. More than 2300 responses were received and more than 50 firms were nominated.

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here: