With the connected home, claim alerts and notification to insurers could become automatic.
The London Market is keen to encourage innovation, but that will involve overturning tried and tested practices and bringing through the younger generation
Blockchain could revolutionise the insurance and reinsurance industry.
Blog to the future: One day, more than 10 customer interactions – could this be an insurer reality by 2030
The alarm goes, it is 6:45am on 25 July 2030; and the first thing you do is check your Healthcare Insurer-provided wearable tech-band to see how your sleep rated.
It's undoubtedly a challenging time for home insurers.
Ali Crossley, customer director at BGL Group's Junction says connectivity is happening right now and it's only a matter of time before application in homes is commonplace.
Insurers could miss the boat on connected homes if they don't have the right capabilities to exploit this market now.
When you meet someone at a party and tell them you’re in insurance, what reaction do you get? A shrug, a swift change of subject, or possibly the sight of your new acquaintance’s back as they head off to find someone more interesting to talk to.
While insurers and brokers have successfully adapted to disruption in the past, there is now a digital revolution, where fundamental technology innovations such as the Internet of Things and big data are having a radical and rapid effect on the way we…
In the war for consumer attention, games could be a way to win over hearts and minds, and – most importantly – the customer’s time