Roundtable: Digital innovation in commercial lines

LTI RT
Pictured, back row, l-r: Jamie Garratt, head of digital underwriting strategy at Talbot Underwriting; Ben Platts, head of operational excellence at Zurich; Raj Sakaria, director of enterprise architecture at Hyperion Insurance; John Morley, global lead of business process excellence at Willis Towers Watson; Maria Crockart, head of commercial transformation at Aviva; Rakesh Sancheti, European head of cognitive and analytics at L&T Infotech; Juan de Castro, chief operating officer at Hiscox; Simon Cooter, commercial lines and high-net-worth director at Covéa; and Lou Lwin, head of enterprise architecture at Markerstudy. Front row, l-r: Mark Steers, head of mid corporate commercial insurance at NFU Mutual; Damian Arnold, digital transformation leader at Chaucer; Lavanya Kaul, senior solutions director at L&T Infotech; Vivek Banga, chief digital and offshoring officer at Gallagher; Eva Berg-Winters, founder and CEO of Bewica; Christine Theodore, director of information technology at Markel; and Tom Gill, IT director at Willis Commercial Networks

Digital innovation is often associated with personal lines. Whether you take smartphone pictures of your crashed car for your motor insurer, or a leak bot warns you of an escape of water in your home,

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