Technology
Blog: The connected claim
With the connected home, claim alerts and notification to insurers could become automatic.
SSP admits possible loss of a week’s worth of data
A week’s worth of documents may have been lost by SSP as a result of the outage that occurred 20 days ago.
Lords committee launches inquiry into driverless vehicles
The House of Lords Science and Technology Committee is to conduct an inquiry into future uses of autonomous vehicles in the UK.
Chubb expands UK cyber risk capabilities
Chubb has expanded its cyber risk engineering capabilities in the UK and Ireland.
CPP will spend £6.5m on own platform rather than use SSP
A credit card insurer said it will spend £6.5m to develop its own IT platform rather than use SSP as a partner.
Industry braced for disruption from insurtech start-ups
Insurance professionals believe there will be an increase in new products and innovation in the coming years, driven by competition from disruptive insurtech firms, research has found.
SSP declines to say when full service will be restored
SSP has declined to put a timeframe on when document archives will be restored to brokers.
Blog: The nitty gritty of data and driverless cars
Telematics providers must make sure the data generated by autonomous cars comes in a format that insurers can use.
Blog: Disaster recovery – some difficult questions for software suppliers
One of the biggest business risks for brokers relates to IT infrastructure and probably revolves around a software supplier. If they run brokers' servers, their business is wholly reliant on them providing that infrastructure.
Day 17: Brokers face losses of £100,000 from SSP outage
Brokers are still waiting to get access to the SSP Pure platform, with some facing shortfalls of up to £100,000.
Biba will arrange meeting between SSP and brokers
The British Insurance Brokers’ Association will arrange a meeting between SSP and brokers that have lost business as a result of the SSP outage.
Digital Insurance Collective Blog: What to offer Millennials
Millennials are consumers of insurance products and their experience of other service providers influences their expectations of insurers. But what about attracting and retaining this generation and its massive employee talent pool?
Brokers ‘up to neck in accounts’ as problems at new SSP data centre resolved
Brokers who had experienced further outages this morning despite being reconnected to SSP’s Pure platform only yesterday, have seen service resumed.
Brokers restored to SSP are now offline again
The process of restoring service to brokers hit by the SSP outage has hit another hurdle after a key part of the software failed this morning.
Original outage occurred while upgrading brokers to newer site, SSP CEO claims
SSP was already in the process of moving customers to another data centre when the power outage occurred, the company’s CEO said.
Brokers push for faster transition to rival software companies after SSP outage
Brokers that were already in the process of migrating from SSP to rival software company Transactor, have asked to have the transition processed quicker following the outage on the Pure platform last week.
Roundtable: Autonomous driving systems need standards
Can insurers keep up with the pace of change powered by Advanced Driver Assistance Systems – especially when it comes to repairs? Post, in association with Autoglass, hosted an industry roundtable to find out
More than 40 brokers back online after SSP outage
SSP has divided its brokers into four segments and is uploading the data of each in succession, Post has learned.
SSP restores limited service to handful of brokers
A handful of brokers have been given limited functionality on SSP's Pure Platform, 11 days after the service was downed by a power outage, with promises that the full service will come later.
Insurers selling cyber cover are themselves open to risks from hackers
Big players risk damage to brand if they don’t properly protect themselves
SSP begins to move brokers to secondary data centre
SSP is moving brokers to a backup data centre in West London, as the power outage that stopped business last week rolls on to its 10th day.
State of the Nation: Lloyd's and the London Market: Innovation and modernisation
The London Market is keen to encourage innovation, but that will involve overturning tried and tested practices and bringing through the younger generation
Insurtech products 'could engage the Millennial market'
Insurers should stop selling insurance and start selling product services instead, if the industry is to successfully tap into the Millennial market.