Training
Manchester and Williams call on MGAs to sign up to chartered status
Managing general agents have been called on to apply for the Chartered Insurance Institute's chartered title, which launched yesterday.
Post Claims Awards: Countdown to deadline begins
The final countdown has started for entries for the 2020 Post Claims Awards.
This week: Bagging a bargain
As the January sales draw to an end consumers aren't the only ones with deals on their minds.
Q&A: Churchill founder and former chairman and CEO Martin Long
To tie in with his deep dive into the birth of the UK direct insurance market, Jonathan Swift caught up with Direct Line co-founder and Churchill founder and former chairman and CEO Martin Long to talk about the birth and growth of both companies, their…
Analysis: Tackling the skills shortage
The insurance industry is facing a huge skills shortage, with employers struggling to find ways to attract and retain top talent
Diversity and Inclusion in Insurance Award winner: RSA's Lindsey Morgan
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature The Mental Health Champion Lindsey Morgan, customer services contact centre leader, RSA.
Diversity and Inclusion in Insurance Award winner; Claims Consortium Group's Debbie Mawer
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature The Mental Health Champion Debbie Mawer, director of people and culture at Claims Consortium Group
Diversity and Inclusion in Insurance Award Winner: RSA's Luci Bowers
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the Disability Champion, the customer experience leader at RSA Motability, Luci Bowers.
Analysis: Brokers urged to keep on top of SMCR as rules kick in
The Senior Managers and Certification Regime regulation focused on greater personal responsibility has come into force for senior broker managers, and businesses have a year to train all relevant staff on conduct rules.
Q&A: Graham Smart, The Chartered Institute of Loss Adjusters
Graham Smart has replaced Luke Exford as president of the Chartered Institute of Loss Adjusters. He spoke to Hiriyti Bairu about how loss adjusting has evolved over the years and the challenges facing the sector.
LV opens University of Bristol campus data ethics office
LV general insurance CEO, Steve Treloar said it is “ever more important” to understand data ethics, as the insurer launches its university office in Bristol.
Q&A: Ajay Mistry, partnership director, Brokerbility and co-chair, Insurance Cultural Awareness Network
As part of the Inclusion at Lloyd's programme six partner networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they doing, today focusing on The Insurance…
CII launches online personal lines course
The Chartered Insurance Institute has developed a web-based course, focusing on personal lines insurance.
Allianz and LV win big at 2019 British Insurance Awards: Full list of winners
Allianz was among the big winners at the 25th British Insurance Awards at the Royal Albert Hall scooping three individual awards including General Insurer of the Year.
The Post Claims Awards 2019: Full list of winners
Who won what at last night's Post Claims Awards?
Direct Line motor head warns of 'dangerous' autonomous vehicle tipping point
The tipping point between level two and level three automation is a potentially dangerous place, according to the head of motor at Direct Line.
Blog: Why claims has a key role in supporting customers with mental health
Having to make an insurance claim can be traumatic. During Mental Health Awareness Week, Jeremy Trott, head of claims operations at Allianz Insurance, explains as well as the pain of the loss, it can be deeply distressing to experience an event such as a…
Loss adjusters team up with ex-Premier League player on well-being app
Exclusive: A pair of loss adjusters have teamed up with a former Premier League football player to target insurers, brokers and suppliers with a well-being app.
Q&A: Luke Exford, CILA
Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.
Claims Apprentice 2019: meet the six final candidates
After short-listing 30 talented candidates for interview, we can finally reveal the six successful claims professionals that have been selected for the first series of Claims Apprentice.
GRP’s Craig Pocock on SMCR
GRP’s chief people officer Craig Pocock explains why it’s important for brokers to plan for the new Senior Managers and Certification Regime.
Government-funded training scheme set for 2019 launch
Wiser Academy, a training provider started by personal lines broker Be Wiser Insurance, plans to launch a new co-funded training programme for the insurance sector.
Blog: Insurance needs to re-skill its workforce
In a world where insurance processes are being automated, the industry needs to re-skill the next generation of workers, writes Brett Moffatt, managing director, Europe, Middle East and Africa, of Talent Intelligence.