Major loss
BIA 2026 winner Q&A: QBE’s UK executive director Chris Wallace
QBE’s Chris Wallace explains what it means to be crowned General Insurer of the Year at the British Insurance Awards, sharing insights into claims transformation, developing solutions for emerging risks and the importance of keeping clients and brokers in the feedback loop.
Neil Gibson, Sedgwick
Neil Gibson’s career as a loss adjuster began back in 1989 and his sphere of influence expanded significantly at the start of this year when he became regional CEO for UK, Ireland, Middle East & Africa.
How 3D inspection tech is transforming insurance
How advances in inspection technology, including the integration of drone imagery with ground-based Lidar scanning, are giving insurers unprecedented visibility of assets and buildings is examined by Rachel Gordon.
Hall passes QuestGates CEO baton to Laker
Chris Hall will pass the CEO baton at QuestGates to long-standing lieutenant Greg Laker at the start of February, Insurance Post can exclusively reveal.
How Belfast’s insurance sector is overcoming Brexit blues
As Belfast enters a new year of investment, consolidation and post-Brexit adjustment, Tom Luckham examines how its insurance sector is proving resilient, fast-growing and increasingly strategic for both UK and Irish markets.
Diary of an Insurer: Charles Taylor Adjusting’s Matthew Calveley
Matthew Calveley, technical director (metallurgy) at Charles Taylor Adjusting, swaps the Monday morning school run for a flight to Turkey to get to grips with the technical aspects of a manufacturer's claim and moves on to a specialist recycling centre…
Claims & Legal Review of the Year 2025
From artificial intelligence-driven efficiencies and people-focused service to global expansion, 2025 saw claims and legal sector leaders raise their game when it comes to settling claims.
How modern methods of construction are affecting insurers
As modern construction methods reshape UK property, Jon Thacker, chief commercial officer of Aon UK, explores how insurers can adapt to evolving risks, limited data and rising claims complexity while supporting safer, greener building.
Why shipbuilding insurance is making waves in marine risk
Shipbuilding insurance, once a niche part of marine cover, is now expanding rapidly. Fiona Nicolson unpicks the complex projects, new technologies, and sustainability trends that are reshaping global ship construction and the risks insurers must navigate.
Is home insurance fit for the future?
How the growing number of claims from floods, fires, and faulty technology has put traditional home insurance policies to the test is the focus of the latest Insurance Post Podcast.
AI that could hit insurers with wave of court cases wins backing
Artificial intelligence-driven claims technology capable of causing a surge in court-bound insurance disputes has won the financial backing of a law firm backing and is now being piloted with a major loss assessor, Insurance Post can exclusively reveal.
Axa’s road safety initiative; Marshmallow’s migrant offering; Bridgehaven joins ABI
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Big Interview: Andy Rice, Charles Taylor Adjusting
From a guitar-playing teenager to CEO of Charles Taylor Adjusting International, Andy Rice shares how his loss adjusting journey started in 1985 and outlines how he is orchestrating to growing the business globally in 2025.
Diary of an Insurer: Criterion’s Helen Stanley
Helen Stanley, loss adjuster at Criterion, handles a difficult and emotional high-value jewellery theft, catches up with colleagues in London and visits an escape of water claim site in Suffolk.
British Insurance Awards 2025 winners revealed
Aviva was crowned General Insurer of the Year and Airmic CEO Julia Graham, pictured, took home the Achievement Award at the 2025 British Insurance Awards last night (9 July).
Could aviation insurance be about to skyrocket?
David Worsfold examines how an increasing number of claims and capacity issues are changing conditions in the airline insurance market.
Steven Wallace, McLarens
Steven Wallace is managing director of UK and EMEA for global claims services provider McLarens.
Is the insurance industry ready for the full force of climate change?
Bharat Raj, head of London markets at insurance consultancy Broadstone, examines whether the insurance industry is adequately prepared for the magnitude of climate change-related losses.
Éowyn labelled Scotland’s ‘worst storm in 20 years’
Peter Farrelly, chief operating officer at Sedgwick UK, has told Insurance Post the fallout from Storm Éowyn is the worst seen in Scotland for two decades.
Big Interview: Adam Humphrey, Global Risk Solutions & Cila
"Relevance" is vital to Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, who wants to use his year as president of the Chartered Institute of Loss Adjusters to raise the sector’s game.
Diary of an Insurer: Criterion’s Stuart Dean
Stuart Dean, associate director at Criterion Loss Adjusters, kicks off his week in Bedfordshire assessing fire damage to a 16th century listed house, before heading to Jersey mid-week to inspect repairs for damage caused by Storm Ciarán, ending the week…