Charles Taylor
Diary of an Insurer: Charles Taylor Adjusting’s Matthew Calveley
Matthew Calveley, technical director (metallurgy) at Charles Taylor Adjusting, swaps the Monday morning school run for a flight to Turkey to get to grips with the technical aspects of a manufacturer's claim and moves on to a specialist recycling centre in Germany.
Winners of Insurance Post Claims and Fraud Awards 2025 revealed
Aviva. CFC, Charles Taylor, Crawford & Company, DWF and Markerstudy were all multiple winners at Insurance Post's Claims and Fraud Awards last night (2 October).
Big Interview: Andy Rice, Charles Taylor Adjusting
From a guitar-playing teenager to CEO of Charles Taylor Adjusting International, Andy Rice shares how his loss adjusting journey started in 1985 and outlines how he is orchestrating to growing the business globally in 2025.
Belonging in insurance after maternity leave and beyond
After returning from maternity leave, Cheryl Barker, customer experience manager at Charles Taylor Assistance, found flexibility, trust, and recognition were key not only to rediscovering her own sense of belonging—but to creating it for her team and…
Diary of an Insurer: Charles Taylor’s Jeremy Stevens
Jeremy Stevens, head of EMEA business at Charles Taylor InsureTech, keeps running up and down Crystal Palace’s hill, briefs the team on new client projects across the globe, and gets home in time to finish reading Fantastic Mr Fox with his daughter.
60 Seconds With… Charles Taylor’s Izabela Mielko
Izabela Mielko, client consultant EMEA at Charles Taylor InsureTech, shares her debut as an extra in Elton John’s Rocketman film and explains why – if she had it her way – she would be living life in the 1920s.
Claims and Fraud Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 Insurance Post Claims and Fraud Awards.
Charles Taylor on challenges in implementing generative AI
Manuel Parma, insurance modernisation chief technology officer at Charles Taylor, considers how adjustments and guidelines will be essential as generative artificial intelligence use cases in insurance develop.
What is making waves in marine insurance
The marine insurance industry is navigating turbulent waters as it heads into 2025 from shifting market dynamics to emerging risks, Harry Curtis examines how insurers are balancing a complex set of challenges.
Political violence losses and logistical challenges for claims
Dealing with insurance claims relating to political violence demands a rapid, specialised and technologically sophisticated response, according to Hugh Sparks, managing director of onshore energy and mining plus natural resources at Charles Taylor.
Smarter bordereaux management for a new era of delegated authority
A recent webinar hosted by Insurance Post in association with Charles Taylor InsureTech brought together industry experts to explore the evolving landscape of bordereaux management and its role in the digital transformation of delegated authority. Here…
Worst fears of a North Sea spill averted
The worst case scenario in terms of an environmental liability loss following the collision of two ships in the North Sea looks to have been averted.
How the pandemic transformed travel insurance
Tom Luckham explores the travel insurance market post-Covid and analyses what kind of effect the pandemic had on the industry, and which effects are still lingering.
Why I won’t accept discrimination and challenge it
Dr Lynn Gordon, chief medical officer at Charles Taylor Assistance, shares the discrimination she faced, why she will never accept prejudice and the importance of continuing to challenge it.
How worldwide events transform war and terrorism cover
In the latest Insurance Post Podcast, Thomas Clayton, head of cyber for Zurich UK, CFC’s terrorism and sabotage team leader Harry Salmon, and Hugh Sparks, managing director for onshore energy and mining at Charles Taylor Adjusting, reflect on how the…
Diary of an Insurer: Charles Taylor's Nadeem Sheikh-Ali
Nadeem Sheikh-Ali, senior assistance and client services manager at Charles Taylor Assistance, is greeted by a raccoon, enjoys a stroll around the lake outside his office, and remembers evacuating some injured corporate policyholders from a war-torn area.
Digitalise and conquer: Mastering insurance modernisation strategies
In today’s rapidly evolving insurance landscape, digitalisation is no longer optional – it’s imperative. Insurers are grappling with the challenges posed by inflexible legacy systems, heightened customer expectations, and stringent compliance demands.
Big Interview: Adam Humphrey, Global Risk Solutions & Cila
"Relevance" is vital to Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, who wants to use his year as president of the Chartered Institute of Loss Adjusters to raise the sector’s game.
60 Seconds With... Charles Taylor's Jeremy Stevens
Jeremy Stevens, head of EMEA business at Charles Taylor InsureTech, can't live without coffee and nothing is going to break his stride.
How to climb the insurance career ladder in 2025
The final Insurance Post Top Tips video of this year features almost as many famous faces as Band Aid’s epic video for 'Do they know it’s Christmas' did back in 1984.