United Kingdom (UK)
Intelligence: Opening the throttle on motorbike insurance
The motorbike insurance market has been a hive of activity in the last few years in what has previously been a quiet and steady sector for the last 20 years. Martin Friel investigates what this means for the biker customer and if more entrants are on the…
Corbin & King verdict leads to ‘dusting off’ of BI claims as Premier League teams issue court action
The legal sector is revisiting business interruption claims that might have been mothballed after the Financial Conduct Authority Test case as the Corbin & King verdict reopens the possibility of policyholders being able to bring claims under their non…
Blog: Using sentiment analytics to measure reputational risk
While sentiment analytics is not a new concept, its adoption by insurers has not yet been fully realised. Arguably, its biggest potential is in the area of reputational risk, writes Karim Derrick, product and innovation director at Kennedys IQ.
Motor premiums still in decline in real terms, says ABI
Motor insurance premiums are still at a seven-year low in real terms, despite optimism from other tracking publications, according to the Association of British Insurers.
Insurance-related nuisance calls and texts rose by 40% in 2021
After improving in 2020, insurance-related nuisance calls and messages rose by 40% in 2021, with Information Commissioner's Office receiving 3989 complaints.
Howden's Peter Blanc on how to manage the consumer duty challenge
With the Financial Conduct Authority's Consumer Duty just around the corner, Peter Blanc, executive chairman of Howden UK & Ireland, believes professional advice will be the only way that customers can ensure they will know what they are buying.
Getsafe adds buildings insurance in the UK as it targets the top digital spot
Insurtech firm Getsafe is aiming to be one of Europe’s leading digital insurers as it launches buildings insurance to complete its home insurance proposition in the UK.
Insurance Post TV: Price walking special – what impact has the FCA ban had on the personal lines market?
Insurance Post reveals the latest episode of its ‘magazine-style’ television show.
LV provides helpline access for men in its repair garages
LV has launched an initiative to provide men with a safe space to talk about their problems at the garages within the LV repair network.
Brokers warned that a commission ban for multi-occupancy buildings could be the 'thin edge of a large wedge'
Compliance experts have warned brokers that the Financial Conduct Authority's decision to look at commission payments for multi-occupancy building could set a precedent for the future and be seen as an 'easy win' by government.
Briefing: Time for zero tolerance on sexism
“In all honesty, after 30+ years in Financial Services I am pretty used to sexist and derogatory comments like those in the AGM yesterday.”
Blog: Why diversity matters in digital insurance innovation
Rocio Garcia, user interface lead at Instanda, explains the importance of diversity in digital insurance innovation.
Motor insurance fraud roundtable: Data and diligence, how can insurers combat any increase in criminal activity?
Insurance Post, in association with LexisNexis Risk Solutions, recently gathered experts together to discuss how issues such as ghost broking, the current limitations of benchmarking and fraud detection are pertinent to rooting out motor insurance fraud.
Customers young and old expect frictionless digital insurance products, says Axa Partners’ Ward
The assumption that innovation in digital insurance need only be in service of younger customers has been proven false, Axa Partners chief sales and distribution officer for the UK and Ireland Kelly Ward has told Post.
Brokers can play key role in Net Zero transition, says Allianz's Dixon
Brokers can play a key role in encouraging businesses to transition to Net Zero, Allianz chief underwriting officer Catherine Dixon has told Post.
QBE weighs changes to regional footprint as brokers demand greater ‘visibility’
QBE is looking to plug a “gap” in its regional footprint as a result of feedback from brokers, its executive director for UK insurance Chris Wallace has told Post.
FCA does not aim to be a price regulator, says Sheldon Mills
In his keynote speech yesterday at the British Insurance Brokers’ Association’s conference in Manchester Mills Sheldon Mills, executive director for consumers and competition at the Financial Conduct Authority, told the audience: “The new consumer duty…
Blog: Regional broking is an essential part of the intermediated market
Sam Thomas, head of mid market at Zurich, explains why regional broker networks are not just a nice to have, but a must have.
Video Q&A: Prime Disaster Response directors Ciaran and Laurence O’Grady
As the business celebrates its tenth anniversary, Prime Disaster Response founders Ciaran and Laurence O’Grady spoke to Insurance Post content director Jonathan Swift about the growth of the business.
Canopius CUO Mike Duffy to retire
Mike Duffy, chief underwriting officer for Canopius Group, will retire next year after 16 years of service to the company and 40 years in the sector.
Brokers need to help clients avoid the trap of underinsurance, says Allianz' McGinn
With economic volatility and inflation being the biggest challenges facing brokers at the moment, brokers need to sit down with their clients and ask the right questions to avoid them falling into trap of underinsurance.
Blog: Supporting brokers in navigating the challenges of PI market
The professional indemnity classes continue to test the resolve of underwriters. Nic Brown, divisional director of broker at Markel UK, says insurers have to continue to support brokers and clients despite the challenges the risks present in the current…
Aon's Sean Carney on supporting social mobility and creating a sense of belonging for colleagues
Insurance has a way to go to create workforces that truly reflect the breadth of society today, and the communities in which we operate. Sean Carney, partner and head of human capital solutions for the UK at Aon, explains why belonging is so important.
Motor semiconductor chip shortage crisis expected to be solved in the second half of the year
Volvo CEO Jim Rowan expects the semiconductor chip shortage crisis facing the motor manufacturing market to be solved in the second half of the year.