United Kingdom (UK)
Ceta’s parent company appoints Matthew Birney as group pricing director
Atec Group, the parent company of Ceta Insurance and MGA Arkel, has appointed Matthew Birney as group pricing director.
Aon hit by cyber incident
Aon has been affected by a cyber incident, the global broker updated.
Blog: Time to invest in existing and future talent
The Covid-19 pandemic has led to a reshaping of the working environment. Steve Woodhouse, Marsh HR director for UK and Ireland, explains why now is the perfect time to plan for brighter, more successful future for both existing employees and the next…
Blog: Is this the end of the paper-based insurance premium tax era?
With the UK tax landscape constantly shifting, the year ahead is likely to see further developments and changes in policy and regulation. Russell Brown, senior consulting manager at Sovos, considers what this could mean for insurance premium tax.
Questgates appoints Howden’s Anna Burt as specialist services operations manager
Questgates has appointed Howden’s former claims director Anna Burt as operations manager of its specialist services division.
Q&A: Karl Helgesen, RSA
RSA chief claims officer UK & International Karl Helgesen spoke to Post about the insurer’s latest multi-million pound investment to enhance home insurance claims service, the impact of the extreme weather on home claims, and shortages in the supply…
Not enough being invested in flood defences: Aviva's Winslow
Not enough money is being spent on flood defences and resilience measures, Aviva UK & Ireland general insurance CEO Adam Winslow has said.
O'Dwyer focuses on collaboration in ABI address
Current industry challenges require collaboration if much needed support is to be delivered, ABI president and Royal London CEO Barry O’Dwyer has told insurers.
Insurance Hound: Most read by insurers so far in 2022
Which topics have insurers been reading most about?
Intelligence: Raising the AR bar
The insurance industry should not kid itself that it has no issues in its use of appointed representatives but, according to specialists, the FCA consultation should not strike fear into well-run businesses, writes Emmanuel Kenning.
Webinar: Ensuring environmental action is more than a catchy title: how can we be sure to avoid greenwashing
In the second of Insurance Post's ESG Exchange webinars on Friday 11 March 10am we'll explore how the insurance sector can avoid greenwashing.
Inspire liquidators allege bounce back loan and record keeping issues
Andrew Fender, partner at Sanderlings, acting as liquidator of Inspire Insurance Service, has flagged concerns around cash, bounce back loans and record keeping in its first annual report on the insolvent business.
Blog: The key ingredients for successful M&A
Prodinity CEO and founder Theunis Viljoen looks at how best to achieve post-acquisition value following a merger or acquisition.
MoJ publishes simplified claims portal user guide after previous guidance branded ‘off-putting’
The Ministry of Justice has published a five-step guide to using the Official Injury Claim portal after the previous 64-page long guidance was branded as “off-putting” and “complex” by critics.
Webinar: Embracing the ESG shift – turning words into actions
In the first of Insurance Post's ESG Exchange webinars on Tuesday 8 March at 12pm we'll explore how the insurance sector can turn ESG pledges into action.
High Court rules Marshmallow breached Toba and misused Mulsanne's confidential information
Marshmallow breached its obligations under a terms of business agreement with Mulsanne and misused Mulsanne’s confidential information in preparation to launch its own insurance company in January 2021, the High Court has ruled.
Covéa’s Adrian Furness on making insurance careers more than just a job
Adrian Furness, CEO of Covéa Insurance, addresses how and why the industry must support staff with an emphasis on providing positive engagement, a sense of community and mental wellbeing.
Briefing: Is the cooling off period a lie?
I recently had to renew my motorhome insurance. I have my policy with a broker as I view it as slightly more complicated than my car insurance.
Intelligence: Getting FNOL right
Being the very first point of contact is the ultimate aim for insurers when it comes to motor claims but, as Martin Friel finds out, only a change in mindset to truly put the customer experience first is likely to achieve this.
Ashwin Mistry steps down as chair of Brokerbility and Brokerbility Holdings
Ashwin Mistry will be stepping down as executive chairman of Brokerbility and Brokerbility Holdings on 1 March, The Clear Group has confirmed.
Analysis: Online Safety Bill changes hailed but no room for complacency
Proposals to add paid for advertising and the offence categories of fraud and financial crime to the Online Safety Bill have been welcomed by the insurance industry but as yet there are no guarantees on the final product.
Blog: Stepping into the unknown
Aude Saint-Paul, director at Simon Kucher and Partners, considers how the Financial Conduct Authority price walking ban will change customers’ behaviours, and what opportunities and challenges it has in store for insurers.
Chaucer stakes claim for 'gamechanger' ESG scorecard in partnership with Moody’s
Chaucer has teamed up with Moody’s with the aim of producing a data-driven environmental, social and governance ‘scorecard’ to enable businesses to assess and improve their ESG performance.
Blog: Lessons from Covid-19 - building greater resilience
Zurich’s head of sustainability risk John Scott reflects on the UK's response to Covid-19 pandemic and what lessons insurers can take away from it to build greater resilience to global risks