United Kingdom (UK)
Building material shortages pile on the pressure
With building material shortages expected to continue into the 2022, loss adjusters and insurers have been urged to work together to support the repair sector.
Analysis: Loss adjusters’ BI avalanche experience – from portals to what comes next
Loss adjusters have praised the use of technology to meet Covid-19 related business interruption claims and called for more enhancements as the market adapts its systems and approaches.
Interview: Stuart Hardy, Forum of Insurance Lawyers
Stuart Hardy, partner at BLM, was appointed as president of the Forum of Insurance Lawyers in November last year, succeeding Jennette Newman. He spoke to Post about his plans for the next year, challenges facing the industry, how the whiplash reforms…
QBE’s Jason Harris on three challenges for 2022
For many, the start of a new year is a time to reflect, reset or retune for the future. Jason Harris, CEO of QBE International, shares three things on his mind for 2022 – two quite broad, one much more specific – that he believes the industry needs to…
Willis Towers Watson rebrands as WTW
Willis Towers Watson has rebranded as WTW and swapped its stock market ticker symbol.
Aviva strikes five-year motor deal with Prestige; Aston Lark inks two more deals; Adiona partners with Duck Creek; and Corvus reveals London market buy
For the record: Post wraps up the major insurance deals, launches and investments of the week.
Penny Black's Social World: January 2022
Deciding donations, sports subsidies and beautifying beaches
KPMG appoints Trevor Jones as head of insurance practice
KPMG has appointed Trevor Jones as the new head of its insurance practice, replacing Simon Ranger.
Neil Robertson steps up to Canopius group CEO role
Canopius has appointed Neil Robertson as group CEO with Michael Watson continuing as group chairman.
UK General names David Boulcott as CUO
UK General has appointed David Boulcott as chief underwriting officer, replacing interim CUO David Brown, with effect from 1 January 2022.
Markerstudy to keep BGLI brands, staff and management after £400m deal
BGL Insurance is a “complementary fit” with Markerstudy’s existing distribution business and provides cross-selling opportunities as the firm grows to close to six million customers, according to group underwriting director Gary Humphreys.
Editor’s comment: Damned if you do and damned if you don’t
A New Year. A fresh start. Resolutions decided and hopes of a better – the best – version of me to come. Isn’t this how every year starts and yet how easy is it to do this? Most of us might change one thing or just take steps towards changing one thing…
Analysis: Rewiring the electric vehicle skills gap
Repairers must patch up their skills to keep pace with growing demand for electric vehicles but bodyshops say labour rates and current take-up levels are holding them back
BGL’s Peter Thompson on the blended experience the customer of 2022 wants
Intuitive, market-leading tech, coupled with a customer services team who understand the products inside out and have the right listening and empathy skills are key to providing the best customer experience this year and beyond, says Peter Thompson, CEO…
Preview: What will 2022 bring for the insurance market?
Post spoke to market experts to get their predictions for what 2022 will look like.
60 seconds with... Harry Curtis, Insurance Post
To celebrate Insurance Post's new regular column where we spend 60 seconds getting to know the middle mangers in the insurance sector, Post reporter Harry Curtis let us in on a few secrets.
60 seconds with... Emmanuel Kenning, Insurance Post
To celebrate Insurance Post's new regular column where we spend 60 seconds getting to know the middle mangers in the insurance sector, Post senior reporter Emmanuel Kenning let us in on a few secrets.
Lloyd's ESG guidelines slammed as 'inadequate'
Environment, social and corporate governance guidelines published by Lloyd's of London at the end of October have been branded as "inadequate" by campaigning groups in a letter to the corporation.
Insurers back calls to end abuse of customer service workers
Insurers and the Institute of the Customer Service are calling for tougher legislation to stop people abusing staff in customer-facing roles.
Q&A: JLU's Dipesh Patel on Covid travel changes
Dipesh Patel, senior underwriter at Jackson Lee Underwriting spoke to Post about brokers' roles in ensuing policyholders have the right travel cover, how travel cover is changing and his advice to policyholders looking to travel during the pandemic.
60 seconds with... Jen Frost, Insurance Post
To celebrate Insurance Post's new regular column where we spend 60 seconds getting to know the middle mangers in the insurance sector, Post news editor Jen Frost let us in on a few secrets.
60 seconds with... David Whittam, Insurance Post
To celebrate Insurance Post's new regular column where we spend 60 seconds getting to know the middle mangers in the insurance sector, chief production editor for Insurance Post David Whittam let us in on a few secrets.
Insurers warn of supply chain issues heightening the impact of windstorms
Insurers have reported a spike in claims following storms Arwen and Barra with fears remaining that remediation work could be significantly delayed due to building material and labour shortages.
SaaS provider Genasys secures £12m investment from Frog Capital
Insurance software-as-a-service provider Genasys has secured a £12.25m investment from Frog Capital, which will see it grow its operations around the world.